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Unable to access LAN resources from Remote Client (RV220W)

mike.jutras
Beginner
Beginner

I will try to make a long story short;

I have configured 2 VLan, VLan #1 for Wireless guests going straight out the Router and VLan #2 for Office Users going through LAN-A and Cie Firewall. This is working well.

I want to add VPN for remote users to access LAN-A.

When using QuickVPN from remote client  (tried Windows 7 SP1 and Windows XP Pro SP3 with same results) I get  connected and I can ping succesfully only 3 IPs on LAN-A from the remote client; 10.0.0.20 (rv220W) a UPS management NIC and the server  management NIC. I cannot ping any printers, PC or server. From the  Remote Admin "Status" Menu looking at "Available LAN Hosts" I can see  all printers, PCs and Servers.

Looking at the Client QuickVPN log I see "Failed to ping remote VPN Router" (2 lines with XP, 1 line wth Win 7) although I can ping it manually.

I have no Firewall rules on the RV220W, I have tried SSL VPN and I get the exact same results (can only ping the same 3 IPs)

Using QuickVPN 1.4.1.2 and RV220W Firmware 1.0.1.0

Help!

VPN.png

4 REPLIES 4

David Carr
Frequent Contributor
Frequent Contributor

Mike,

When you connect via quickvpn you can ping vlan 1 right?

Quickvpn will allow you to connect and access vlan 1 on the router.  If your trying to access the other networks behind the router, it will not allow you to do that. 

No I can ping the router's IP and 2 other IPs but I can not ping or map to any server within LAN-1, if I could not ping anything at all I would see this as a routing issue but the fact that I can only ping 3 hosts out of around 20 is mystery.

Like I said above, the router is able to ping all but not from quickvpn.

I was hoping to have access to LAN-2 once connected to LAN-1 but at the very least I would like to access LAN-1

Mike

David Carr
Frequent Contributor
Frequent Contributor

Mike,

Are there any firewalls on the devices your trying to access, or antivirus that would be blocking.

If you can connect and get some devices,  I would focus on firewalls or anti-virus.  The router won't be blocking one and allowing another machine.

I verified that no firewall is runing on the server in LAN-1, I can not ping even a printer in LAN-1

After connecting with QuickVPN, on the client I ran an application called IPSCAN and it finds only 3 IPs in LAN-1

The 3 IPs are

the Router itself

a management card in a UPS

a management card in the server

If I login to the router and run "Display host" I can see around 20 IPs and from the router I can ping them all.

Mike

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