Hi All, this is my first post so I appologise if I have posted it in the wrong place up front.
I have recently purchased an SRP 547w replacing an 877w and linksys pap2t voip box.
I have 1 major issue at present - no matter which number I dial, I cannot ring out. I get what appears to be an engaged tone.
History: I used to run the linksys papt2 behind the 877w and it worked without issue. Ports opened and forwarded were:
udp 5060-5061
udp 8000-8001
my SIP port is 5060
the RTP ports are 8000-8001
I know this works on the SRP547 as without them, I cannot make any calls into the system.
These settings worked perfectly on the PAP2T; I have copied them across to the SRP547W and opened the same ports. I can call VOIP device on the specified number, but still no dialing out.
The 2 main differences I can see on the new device 1) The VOIP is integrated into the router so I'm not routing traffic in exaxtly the same way as I was with the PAPt2 and the second being that the SRP547W also has the ability to connect a PSTN line - which I do not have.
I wonder if this has anything to do with the issue?
For the record, I have diabled the firewall - same result; additionally, if I connect the PAP2T to the SRP547 and forward the ports (or enable UPNP) then I can actually dial out which means I think its safew to say that my issue is within the SRP547W.
I can conrim that the SRP547 does 'hear' the tones from the phone. When I dial certain numbers (to force certein codecs) the system responds to them.
If anyone else has had a similar issue, could you help me out with some direction?
I'd post logs, but I'm not sure how to get them off this device (yet) - I've only had this device for 4 days.....
