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ISA570W web issues - cannot browse

Hi, we have a Cisco ISA570 running the latest firmware version of 1.2.19, since yesterday (1.2.18) we cannot browse web and the ISA administration interface just respond once but if i want to login again, keeps waiting...

Today i have updated to 1.2.19, worked well for about 8 hours and now again, cant surf websites, i have ping, resolve dns, but cant browse websites.

Any ideas?

 

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Cisco Employee

Hi,I have a few questions for

Hi,

I have a few questions for you:

1.  Can you ping external addresses (ie. 8.8.8.8) or only internal ones?

2.  Are you using any Security Services? 

3.  What does the Status show for the Services in the Security Dashboard? 

4.  Can you send a screenshot of the main Dashboard and the Security Dashboard?

5.  Do you see anything in the logs that indicate access is getting blocked?

Thanks,

Brandon