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Beginner

RVS 4000 wont vpn

I am having a hard time using the Quick VPN client to connect into my RVS4000.  I am using Windows 7 64-bit.  When I try connecting I get the following error:  The remote gateway is not responding.  Do you want to wait? If you click yes, the box reappears.  If you click no, the current session disconnects.

I have tried opening remote management, changing the vpnserver.conf file for another IP address. 

Any other ideas.  I have seen many people with the problem, but non of them have worked for me.

On a second note, one of my users are using a Mac.  Will QuickVPN work on Macs?

Thank you,

Daniel

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Cisco Employee

Hi,


since this question is about a product in the Cisco Small Business / Linksys range, I suggest you move it to the community, where you will have a better chance of getting expert advice.


best regards,

Herbert
Moderator for the Cisco Support Community VPN section