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Cisco 143AC Mesh extender not detected

Eddygarcas
Level 1
Level 1

Hi,

I've followed the steps described here

https://ciscobusiness.cisco/cbwhelpfiles/help/content/index.html#!c_adding_mesh_extenders.html?highlight=Mesh%20ex

In order to include a 143AC mesh extender being a CBW140AC-E the primary Access point.

Following those steps and waiting a reasonable time the Mesh extender keeps blinking yellow and after some times blinking yellow, green, red all the time. Going to the APTable says that the Mesh extender is not operative, and selecting the Mesh to see its details a pop up screen says: "AP having mac address [MESH MAC] currently not joined with this Primary AP!!!"

Any advice on this?

Many thanks.

 

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