cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

964
Views
0
Helpful
5
Replies
Rene2
Beginner

SWSS firmware upgrades

Im not sure if this post is in the right area, if not please feel free to relocate it.

 

Is it possible to purchase a Catalyst 1000 series switch, and have access to firmware updates without any type of support contract? 

 

Reason im asking this question is that im investigating TCO on different brands of Enterprise switches, and the SWSS is over time a fairly expensive contract.

 

br

René

1 ACCEPTED SOLUTION

Accepted Solutions

Hello Rene,

 

The short answer is no. All service contracts include software support. Here is an excerpt of what typical service contracts include (in this example CAT1K):

 

 
 

SNTC.JPG

 

Regards,

Martin

View solution in original post

5 REPLIES 5
Martin Aleksandrov
Cisco Employee

Hello Rene,

 

No such an option so far.

 

Regards,

Martin

Check. Is there a support contract which only includes software updates and nothing else? or alternately which contract includes the least functionality.

Hello Rene,

 

The short answer is no. All service contracts include software support. Here is an excerpt of what typical service contracts include (in this example CAT1K):

 

 
 

SNTC.JPG

 

Regards,

Martin

View solution in original post

Thanks for clearing this up.

You are welcome!