With CCA 1.9 and higher, there is an option to create XML templates for SIP trunk ITSPs that can be imported into CCA. To create an XML template, please fill out the information requested below and create a new post / discussion on the UC500 forum. The UC500 team will respond in a timely manner. If there are questions about the below, please also raise them in the forum post.
SIP Trunk XML template requirements - Items in BOLD are mandatory:
Name of ITSP
Enter name as you would like to see it in CCA drop down, please keep this as short as possible
(optional) provide the country locale if you know this
Display Proxy Server (Primary) field
field to enter IP address or DNS of ITSP's primary SIP proxy server
Display Proxy Server (Backup) field
(optional) field to enter IP address or DNS of ITSP's backup SIP proxy server
Display Registrar Server field
field to enter IP address or DNS of ITSP's SIP registrar server, this is required if ITSP requires SIP registrations
Display Outbound Proxy Server field
field to enter IP address or DNS of ITSP's Session Border Controller, this is required if ITSP has an SBC that is different compared to its proxy server.
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