Showing results for 
Search instead for 
Did you mean: 

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

Cisco Monitor Director Support - Cisco Smart Business Communication Systems



The Cisco Monitor Director enables Cisco partners and managed service providers to provide comprehensive 24-hour remote real-time monitoring and management of data and voice services to their small and medium-sized (SMB) customers with 5 to 250 users. Using this solution saves time and money because you can remotely detect, diagnose, and fix problems faster, without having to leave your office. You'll become a trusted advisor to your SMB customers, as you improve the quality of their monitoring service and help them lower operational costs and increase recurring revenue, profit, and cash flow.

Product Information


Cisco Monitor Director 1.1.2


Cisco Monitor Director 1.1.2


Cisco Monitor Director 1.1.2

Install and Upgrade Guides

Quick Start Guide for Cisco Monitor Director 1.1.2 (SBCS release)

Release Notes

Release Notes for Cisco Monitor Director 1.1.2

Release Notes for Cisco Monitor Director Agent 1.1.2

Supported Devices and Versions

Supported Device Table for Cisco Monitor Director 1.1.2

The SMB Smart Design

The SMB Smart Designs are Validated Commercial Solutions that are primarily designed for partner success. They incorporate comprehensive solution implementation best practices in an easy to follow format to streamline the installation process, reduce deployment risk and increase partner profitability.

Cisco Monitor Director Solution Implementation Guide - (For Cisco Partner Only) This implementation guide provides information and detailed configuration examples for deploying the Cisco Monitor Director Solution. This design provides information about the features and functionality offered by the Graphical User Interface (GUI) of each respective solutions components and is intended to reduce the overall complexity of the system-allowing partners and customers with varying levels of technical knowledge to deploy this design.


Cisco Monitor Director 1.1.2 FAQ