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Get the latest Cisco news in this February issue of the Cisco Small Business Monthly Newsletter

Cisco WAP4410N and Surface RT - 802.11N and no connect

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Hi there,

I've a new Microsoft Surface Tablet since two weeks and I'm very happy with it. But unfortunately it has some trouble connecting to my WAP4410N.

I've set up the WAP4410 as a B/G/N Mixed Mode AP, WPA2 Personal with AES. All clients (Android Phone, Macbook, Mac Mini) can connect without issues to the AP. Only the Surface can't connect.

Found on the web a similar issue but it's an very old blogpost:

http://blog.mpecsinc.ca/2012/12/microsoft-surface-rt-wifi-connection.html

When I change AP Mode to B/G only I've no issues connection to the AP. Switching it back to B/G/N oder N only the Surface tries to connect, then it shows "connection takes longer than normal" (my translation) and last he says that he can't connect.

Newest firmware is on the AP, have reseted both AP and Surface but no luck. Don't know if it's an driver issue or an issue with the AP. Maybe someone has similar issues?

Greetings,

Sebastian