Two types of SNR are available with UC500 (or CME on ISR), basic SNR a SmartApplication includes with UC500 and more feature enhanced UCC Mobility SNR.
SmartApp UC500 SNR is included with UC500, no additonal charge or server required.
SNR native on UC500:
1) Can ring 1 alternate destination
2) Can forward call or pull call back from cell phone with softkey on IP phone
3) Can configure mobility number from IP phone display and toggle SNR on/off
Unified CallConnector for Microsoft Office (UCC) Mobility, is an add on feature of UCC Server.
This option requires a Windows server running UCC with Mobillity which the customer must purchase in addition to the UC500.
The SNR functionality with UCC mobility provides more features than the SNR functionality native on the UC500.
UCC Mobility:
1) Can configure rules for time of day routing
2) Can configure rules based on presence, location and calling number
3) Can ring up to 4 destinations simultaneously
4) Can forward call or pull call back from cell phone
5) Access to mid-call features and can conference call others into the system
6) Access to DISA like features
7) Configure mobility numbers from UCC desktop client
With the UCC Mobility service, you get more advance mobility features referenced above.
But remember UCC is a licence package you need to get (you get 30 days free trial with SW download). When the customer buys UCC, the UCC orders are batch processed. Cisco fulfillment team basically sends out a letter with the PAK-ID. Once the customer receives the PAK-ID, they can go ahead and download and activate the software.
The customer may use a valid CCO ID to download the software and activate it as a TRIAL until the PAK-ID arrives.
A license is required for each under the top level UCC product id:
SW-UCC-CME=
x SW-UCC-CLIENT-1 where x = number of PC Clients running the client SW.
1 SW-UCC-SERVER if also ordering Server (Option)
1 SW-UCC-MOBILITY if adding Mobility to Server (Optional)
