If you would like to configure an entry on the SPA9000 auto attendant to leave voicemail to a user (assuming VM on SPA400), please follow these instructions:
The AA prompt should say something like, "if you would like to leave a voicemail to a user press "3" followed by the extension number".
In the [SIP] Hunt Group parameter enter the mapping between the user input (defined as hunt groups) and the destination voicemail, e.g. 3102:cfwd=vm2102, where "3" is the prefix entered by the user (see bullet above), "102" is the extension number, "vm2" means that SPA400 is connected on SPA9000 Line 2. Repeat this syntax, separated by "|" (pipe) for each extension, e.g. 3102:cfwd=vm2102|3100:cfwd=vm2100. Please note this parameter max. lenght is 511 characters, enough to include this option for all 16 phones.
In the [SIP] AA Dial Plan 1/2 parameter enter the following syntax: (xxxx<:@127.0.0.1:5083>) in addition to the existing syntax, e.g. (10x|xxxx<:@127.0.0.1:5083>|xxx.). This syntax maps any four characters entry and adds routing to an internap port. Please note you cannot use any other 4 digit extension in the system (you can but then you need to modify this entry to make it more specific).
On the [Line] connected to the SPA400 make sure you have the [Line] VMSP Bridge parameter set to YES and the [Line] CFWD Bridge Mode parameter to None (otherwise it will not work).
Click Submit All Changes button. SPA9000 Voice System will reboot.
After this step, test the system by calling the SPA9000 number through the SIP trunk or SPA400 PSTN line.
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