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Get the latest new and information the November issue of the Cisco Small Business Monthly Newsletter

Configuring Fax Detection on UC500

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The following document describes how to combine fax and voice detection on the same POTS line, while presenting callers with an IVR option (prompt) to select between the two.

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Beginner

I can fax good in but when I call the number I hear the prompt like I should but when I press a button or just wait the 9 seconds it disconnects my call. Any idea??

Thanks

Rising star

Hi Bill - I suggest that you should post your question as a discussion instead of a comment. Please post your question here: https://www.myciscocommunity.com/community/smallbizsupport/voiceandconferencing/sbcs-uc500

Thanks,

Cindy Toy

Cisco Small Business Support

Community Manager