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Get the latest new and information the November issue of the Cisco Small Business Monthly Newsletter

Debug and syslog Messages from the SPA9000

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In order to capture debug and syslog messages from your SPA9000, you need to have a syslog server on your network.

Here is a link to a document describing this.

Turn on debugging and syslog messaging as follows:

1. Determine the IP address of your syslog server

c:\ ipconfig /all  [Windows]

$ ifconfig -a  [UNIX]

For this example, assume a syslog server IP address of 192.168.0.200

2. Configure your SPA9000 by directing  your browser to:

http://<IP_address_of_SPA9000>/admin/voice/advanced
Example: http://192.168.0.100/admin/voice/advanced if the SPA9000's IP address is 192.168.0.100

3. Edit the following fields:

a. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Syslog Server: <IP address of syslog server> Example: 192.168.0.200

b. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Debug Server: <IP address of syslog server> Example: 192.168.0.200

c. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Debug Level: 3

d. SPA9000 web-ui > Voice tab > Line N > SIP Settings > SIP Debug Option: full

4. Scroll down and click Submit All Changes

The SPA9000 will reboot and send all debug and syslog messages to the specified IP address of the syslog server.

[Don't forget to make sure that your syslog server is running and that its IP address is what you configured on the SPA9000]

<end>

Comments
Cisco Employee

is there a guide to interpret the debug messages? ... I find them very encrypted

Cisco Employee

There is no guide describing debug messages. The messages are usually used by Engineering who refer to source code when analyzing issues.

Regards,

Patrick

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