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Debug and syslog Messages from the SPA9000

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In order to capture debug and syslog messages from your SPA9000, you need to have a syslog server on your network.

Here is a link to a document describing this.

Turn on debugging and syslog messaging as follows:

1. Determine the IP address of your syslog server

c:\ ipconfig /all  [Windows]

$ ifconfig -a  [UNIX]

For this example, assume a syslog server IP address of 192.168.0.200

2. Configure your SPA9000 by directing  your browser to:

http://<IP_address_of_SPA9000>/admin/voice/advanced
Example: http://192.168.0.100/admin/voice/advanced if the SPA9000's IP address is 192.168.0.100

3. Edit the following fields:

a. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Syslog Server: <IP address of syslog server> Example: 192.168.0.200

b. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Debug Server: <IP address of syslog server> Example: 192.168.0.200

c. SPA9000 web-ui > Voice tab > System tab > Miscellaneous Settings > Debug Level: 3

d. SPA9000 web-ui > Voice tab > Line N > SIP Settings > SIP Debug Option: full

4. Scroll down and click Submit All Changes

The SPA9000 will reboot and send all debug and syslog messages to the specified IP address of the syslog server.

[Don't forget to make sure that your syslog server is running and that its IP address is what you configured on the SPA9000]

<end>

Comments
shijwel
Cisco Employee

is there a guide to interpret the debug messages? ... I find them very encrypted

Patrick Born
Cisco Employee

There is no guide describing debug messages. The messages are usually used by Engineering who refer to source code when analyzing issues.

Regards,

Patrick

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