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How do I uninstall Cisco TelePresence Movi from my Mac or Windows computer?

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If you have Cisco TelePresence Movi installed on your computer, you must uninstall it before you can install Cisco Jabber Video. Here’s how.

Windows

  1. If the Movi screen is open, close it by clicking X in the upper-right corner of the screen.

  2. Exit Movi by right-clicking the Movi icon in the taskbar and clicking Exit.

  3. Click Start > Control Panel > Programs (Windows XP) or Programs and Features (Windows Vista, Windows 7).

  4. Select Cisco TelePresence Movi, and then click Uninstall.

  5. Click Yes to confirm.

UninstallMovi_ControlPanel.gif

Mac

  1. If the Movi screen is open, close it by clicking X in the upper-left corner of the screen.

  2. Exit Movi by pressing Command + Q on your keyboard.

  3. Go to the Applications folder.

  4. Highlight Movi, and then right-click it.

  5. Select Show Package Content.

  6. In the pop-up window, delete the Contents folder by dragging it to the Trash icon.

  7. Delete Movi by dragging it to the Trash icon.

After you uninstall Movi on a Mac computer, you need to delete the file com.cisco.Movi.plist:

  1. Go to your user folder.

  2. Click Library > Preferences.

  3. Delete com.cisco.Movi.plist by dragging it to the Trash icon.

UninstallMovi_Mac.png