If the Cisco IP Phone is not working or not getting registered, possible reasons may be due to a network error or misconfiguration. You may need to do some troubleshooting steps to know what is causing the problem. One way to identify the problem is by doing a ping test on the phone to a specific IP address or a domain name. By doing this, the phone can try to reach the specific destination and show the results on the web page.
This article aims to show you how to perform a remote ping test on your Cisco IP Phone 7800 Series and Cisco IP Phone 8800 Series.
IP Phone 7800 Series
IP Phone 8800 Series
Remote Ping Test
Step 1. On your IP Phone, determine its IP address by pressing the Applications button.
Step 2. Using the Navigation cluster button, navigate to Status and press the Select softkey.
Step 3. Navigate to Network status and press the Select softkey.
Step 4. Look for the IP address and take note of it. In this example, the IP address is 192.168.2.139.
Step 5. On your computer, launch a browser and enter the following format in the address bar: http://<Phone IP>/admin/ping?<ping destination> and then press the Enter key.
Step 6. Wait for a few moments while the phone is trying to ping the address.
Step 7. Check the ping results that will be displayed. In this example, results show that the phone is able to ping cisco.com successfully which is an indication that the phone does not have a network problem.
You should now have successfully performed a remote ping test on your Cisco IP Phone 7800 Series and Cisco IP Phone 8800 Series.
Efetuei uma configuração Ipsec VPN Server no RV130W e configurei uma conexão cliente consegui efetuar o tunel porem não tenho acesso ao IP do roteador não estou conseguindo enxergar nenhum IP da rede conectada no RV130W alguem me sabe dizer o que devo faz...
The redirecting number there is a B in front of the IAN. exmp; B7244553085 instead of 7244553085. So the forwarded call fails. I am with the telephone Company trying to fix I trouble for a customer. The B is not coming from or equipment and the trouble st...
I need to port forward 2 CCTV servers, I have set the Services up and only 1 (.150) works. Below are screen shots of the config. When I try to set the 2nd (.120) to WAN1 the window goes red and will not save. Its probably something simple but I can't figu...