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ISR 800 Tips for OnPlus


Read this section for important information about limitations and caveats that apply to Cisco OnPlus Portal device feature support.

Portal Feature


Cisco 800 Series ISRs must have CDP enabled in order to be discovered by the OnPlus Agent device.

If you use Cisco CP or Cisco CP Express to configure your router, it is very likely that CDP is disabled, since this is the recommended configuration. If CDP is disabled, the 800 Series router will show up in the Topology as an Unknown Device.

Open the Device Information window for the device, select the Credentials tab, click Device Driver, and select the Cisco 800 Series. If CDP is enabled, the device will be discovered properly.

Access/Device Information

If device access credentials are not provided, the device's MAC address, and IP address are displayed.

If the 800 series ISR has SSH access, and Level 15 credentials are entered under Credentials > Login and Credentials > Enable in the Device Information window on the portal, the device information collected will include Serial Number, PID/VID, device type, model name, and description. In addition, the device's ARP and CAM tables will be used to discover additional devices.

Device Configuration Backup and Restore

The backup of an 800 Series ISR consists solely of storing a copy of the startup-config file. Other elements, such as users defined in the AAA database, are not backed up.

To restore the configuration, the saved file is copied to startup-config, and the ASA is rebooted, loading the new configuration.

Backup and restore both require device access credentials (login and enable access).

Upgrade Firmware

If the ISR800 administrator has defined a boot load with the boot system command, firmware upgrades are not performed.

Note: Cisco OnPlus Service was tested with the 891 model, with feature support expected to apply to all other models in the series.