Quick Setup is a two-step dialog window that pops up the first time you start Cisco Jabber Video and guides you through setting up your audio and video equipment. Step 2 provides an overview of expected outgoing video quality based on the available system resources.
You can also access Quick Setup at any time by using the menu button (Windows) or going to Jabber Video > Quick Setup (Mac).
The drop-down menu contains all microphones detected by Jabber Video. A common scenario is that both your camera and your PC have built-in microphones.
To test audio in:
If no sound is detected, the device may be muted. See Jabber Video: Troubleshoot audio issues for further advice on identifying and resolving audio issues.
The drop-down menu contains all speakers and headphones detected by Jabber Video.
To test audio out:
Note that multiple controls exist for volume settings. If sound is muted, too high, or too low, you may need to check hardware volume buttons for your devices, or the Windows system settings.
See Jabber Video: Troubleshoot audio issues for advice on identifying and resolving audio issues.
The drop-down menu contains all cameras detected by Jabber Video.
If you do not see a live camera preview:
Jabber Video calculates the estimated video quality you will be able to send from your computer based on the available resources.
Your outgoing video quality will be classified as one of the following:
Actual quality of outgoing video during calls will vary. Note that what is received by the far end also depends on their incoming bandwith capabilities and system resources.
Detail on the factors that impact video quality and how they are tested and classified by Jabber Video is provided below.
Jabber Video detects the highest available resolution from your camera and classifies it as one of the following:
If the camera is classified as HD capable, any restrictions on sent video quality will be due to limitations of system resources or bandwidth; see below.
Your computer's processor and memory capabilities and available resources also affect video quality.
Jabber Video will test your computer's resources and classify them as one of the following:
If permitted by your administrator, Jabber Video will test the network to determine the available bandwidth and classify it as one of the following:
During testing, this field will say "Estimating." If it says "Unknown," your administrator has not enabled the test, or the test server could not be reached.
If actual bandwidth is unknown, the video quality estimate will be based on whichever bandwidth restrictions exist in local or administrator settings.
Although your system resources will also impact incoming video quality, the end result depends on too many external factors for Jabber Video to make reliable estimates.
Other factors that impact incoming quality include: