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Lab 11-Smart Application - TimeCardView.pdf

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This is an SBCS 1.6 UC540 with CCA 2.1 Technical Enablement Lab #11 part of a series maintained here:

https://www.myciscocommunity.com/docs/DOC-10395

Comments
Cisco Employee

Lab document updated on 11/30/2009:  added "Implementation Caveat" at end of document.

Beginner

So, each user you are using to track time on has to have a TCV license and a voicemail seat?  I see many businesses having more employees than they may have seats on the UC.

Cisco Employee

Guess it depends on the type of business but I guess you could have more employees than vm boxes.  This may not be the right time-tracking solution for a scenario like that.  This is intended really for businesses where everyone has a phone and/or vm on the system and can log in to TimeCard View.  You don't have to have a phone really but you do need a vm box.

Beginner

Well I think this is a major shortcoming, most service business and manufacturing businesses (the ones that really care about time clocks and hourly employees) will have more people than phones or VM's.  I assume that additional cost is also incurred as you will need to license all of the seats on the UC that you need the VM for, which may be more than the number of phones you are trying to operate.