The Cisco Configuration Assistant( CCA) team is pleased to announce the availability of the latest release - CCA version 3.0, a release focused on quality improvements along with a number of new features. CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.
This announcement covers the following topics:
1. CCA 3.0 Major Highlights
2. CCA 3.0 Documentation (Including CCA 3.0 new feature VODs)
3. CCA 3.0 Features and Enhancements Detailed Descriptions
1. CCA 3.0 major highlights include:
I) Software quality and user experience improvements
II) UC 500 Software Pack 8.1.0 Support.
III) UC500 Locale Pack Support. CCA 3.0 supports installation localization files via UC500 locale packs. Each locale pack contains phone language files, voice mail language files, network tones, and cadences for a given locale.
IV) New supported IP phones (Drag-and-drop phone firmware upgrades in the CCA Topology are supported for these new phones):
-Cisco Unified IP Phone 6901, 6911, 6921, 6941, and 6961 models
V) Key features and enhancements:
- Extension Mobility
- Floating Extensions
- Floating Voicemail
- Voicemail Notifications sent to phone or email
- T.37 Fax to Email
- Single Number Reach (SNR) timeout settings
- Call Park timeout and recall settings
- Call Hold audible alert settings
- Detailed FXO (analog) trunk settings
- Live Record Beep Tone settings
- Improved Bulk User and Phone Data Import
- Static NAT Mapping
- Simplified UC500 Localization, Software Installation, and Upgrade
- Upload and Download files to UC500 Flash
- Drag-and-Drop Phone Upgrades
- Enable or Disable Network Polling
- Telephony Configuration Menu Changes
2. CCA 3.0 Documentation (Including CCA 3.0 new feature VODs)
For more information and to download CCA visit:
http://www.cisco.com/go/configassist
https://www.myciscocommunity.com/community/smallbizsupport
NOTE: CCA 2.x installations cannot be updated to version 3.0 and later using the Application Update process. You must download CCA from Cisco.com (http://www.cisco.com/go/configassist) and install it manually.
To learn more about new features in CCA 3.0, please review CCA 3.0 new feature VODs posted here:
https://supportforums.cisco.com/docs/DOC-14425
http://www.youtube.com/user/CiscoCCA
For a full list of features supported in CCA 3.0 and the Smart Business Communications System, please refer to “Cisco Smart Business Communications System Feature Reference Guide” below:
http://www.cisco.com/go/sbcsfeatures
For a full list of enhancements and bug fixes for CCA 3.0, consult the Release Notes below:
http://www.cisco.com/en/US/products/ps7287/prod_release_notes_list.html
Updated Admin Guide for CCA 3.0 can be found below:
http://www.cisco.com/en/US/products/ps7287/prod_maintenance_guides_list.html
UC500 Software Pack Information can be found below:
https://supportforums.cisco.com/docs/DOC-9827
You can download UC500 Software Pack from CCO Download Center or from Support Community here:
https://supportforums.cisco.com/docs/DOC-9829
For information about Cisco Unified Communications 500 Series Configuration Support Policy, please visit (partner log-in is required):
http://www.cisco.com/en/US/partner/products/ps7287/products_partner_resources_list.html
If you have questions or product feedback, please post them on our Support Community “CCA FEEDBACK” section:
https://supportforums.cisco.com/docs/DOC-12628
3. Detailed description of CCA 3.0 key features and enhancements:
- Extension Mobility - This feature allows users to log in any Extension Mobility phone and be able access line appearances, voice mailbox, and speed dials.
- Floating Extensions – Allows to add extensions that are not associated with a physical phone. To access configuration settings for Floating Extensions, choose Configure > Telephony > Users and Extensions > Users and Phones and select the Floating Extensions tab.
- Floating Voicemail – Allows to create a voice mailbox that is not associated with a physical phone. To access configuration settings for Floating Extensions, choose Configure > Telephony > Users and Extensions > Users and Phones and select the Floating Extensions tab.
- Voicemail Notifications sent to phone or email – Allows to globally enable notification of voice mail messages via email or phone and configure user notification settings. To configure Voicemail settings and mailbox options, choose Configure > Telephony > Users and Extensions > Voicemail from the feature bar.
- T.37 Fax to Email – Allows to store T.37 faxes to voice mail and forward them as email attachments. To configure T.37 Fax to Mail, choose Configure > Telephony > Call Handling > T.37 Fax to Mail from the feature bar.
- Single Number Reach (SNR) timeout settings – Allows to specify delay and timeout settings for the calls transferred between IP Phone and remote phone. To configure SNR timeout settings, choose Configure > Telephony> Users and Extensions > Single Number Reach from the feature bar.
- Call Park timeout and recall settings – Allows to specify timeout and recall settings for parked calls. To configure call park timeout and recall settings, choose Configure > Telephony > Voice Features > Call Park from the feature bar.
- Call Hold audible alert settings – Allows to set up an audible, repeating alert tone to notify the user when a call is placed on hold on a Cisco IP phone. To configure call hold audible alert settings, choose Configure > Telephony > Users and Extensions > Users and Phones and select the User Extensions tab.
- Detailed FXO (analog) trunk settings – Allows to modify general port settings and adjust timers and audio settings for the selected port. To navigate to the FXO trunk settings from the feature bar, choose Configure > Telephony > Ports and Trunks > PSTN Trunks > FXO Tab.
- Live Record Beep Tone settings – Allows to configure beep tone duration and interval settings for Live Record. To configure To configure live record beep tone settings, choose Configure > Telephony > Call Handling > Live Record from the feature bar.
- Improved Bulk User and Phone Data Import – Allows to perform a bulk import of user and phone data from either the Telephony Setup Wizard or the Users and Phones window.
- Static NAT Mappings – Allows to configure static NAT mappings for the WAN connection that is configured with a static IP address or PPPoE negotiated IP address. To navigate to the Static NAT mappings in the feature bar, choose Configure > Security > NAT .
- Simplified UC500 Localization, Software Installation, and Upgrade - A separate software installation wizard has been added for UC500 upgrades under Maintenance > Software Upgrade > UC500. The wizard simplifies the software installation process and provides improved localization support.
- Upload and Download files to UC500 Flash - The File Management window now provides options for uploading and downloading files to the UC500 flash. To manage the file system on the compact flash for the UC500, choose Maintenance > File Management from the feature bar.
- Enable or Disable Network Polling - The General tab in the Preferences window now provides an option for enabling or disabling network polling. By default, this network polling is disabled. Choose System > Preferences on the menu bar.
- Telephony Configuration Menu Changes - Menus under Configure > Telephony have been reorganized and renamed.
CCA 3.0 version is backwards compatible with previous CCA and UC500 software pack releases.
In summary, CCA 3.0 delivers many quality improvements and a number of new features. The CCA team will continue to develop features and functionality as we learn more about our customers' needs.
Best Regards,
The CCA Team
