Table below list the product and services SKUs. They can be ordered through your Cisco partner
Smart CallConnector Product SKU
Small Business Support Service SKU
Smart CallConnector Toolbar
N/A (Support Community only)
Smart CallConnector Operator Console (One license per position)
Smart CallConnector Server with 8 seats of advanced Client
8 additional seats of SCC Advanced client for use with the server
The SCC Operator and SCC Server (with license for 8 advanced clients) offer a Trial/Evaluation period for 45 days. Partners can download and install the application for customers willing to try the application suite. After that period, partner is entitled to remove the application or to update it with Full-Licenses.
For demo purposes, Partners can request NFR License, please contact your Cisco Account Manager or your distribution partner to apply for a NFR license. NFR Licenses are free-of-charge and will not receive any official support, and should be used for demo purposes only (not to be installed at customer site).
The new Smart CallConnector Suite is supported with the UC500 products only though the small business support center.
ISR customers can't get support on this new application though MS TAC at this time.
How do I setup PC port spanning in the small business configuration web-based utility ? I am trying to use Wireshark by connecting the computer to the PC port on the SPA504g. However, I am not seeing the SIP or RTP packets. I can't find the "Span to PC Po...
I'm trying to install and test the latest firmware for my SG250 set of switches. The first switch I've tried is a SG250-10. It allows me to load the new FW file (image_tesla_hybrid_22.214.171.124_release_cisco_signed.bin) and on the swap image page it shows ver...
Hi!I'm trying to opload a config file with txt extension to a ISR4321/K9 and router TFTP debug "TFTP: Sending error 2 Access denied". Is this is possible? 001392: Mar 4 10:09:22: TFTP: Server request for port 54576, socket_id 0x7FA143143B30 for proce...
Hello, Switch SG300-28 sometimes freezes. It happened for the second time in a week. It starts by pinging the gateway to your own VLAN internet and after a few minutes the internet stops working.I am attaching the configuration.Where could be the problem?...
Dear СISCO specialists, please help us in purchasing a service contract for our equipment. СISCO's trading partners cannot sell it to us, because there is an error in the ordering system for our company. The system incorrectly performs geolocation by our ...