The Smart CallConnector Suite comprises a series of collaboration applications:
Table below list the product and services SKUs. They can be ordered through your Cisco partner
Smart CallConnector Product SKU
| Product Description | Small Business Support
Service SKU
|
|---|
| N/A | Smart CallConnector Toolbar | N/A (Support Community only) |
| L-SW-SCC-OPERATOR | Smart CallConnector Operator Console
(One license per position) | CON-SBS-SVC3 |
| L-SW-SCC-SERVER | Smart CallConnector Server with 8 seats
of advanced Client | CON-SBS-SVC4 |
| L-SW-SCC-8ADVANCED | 8 additional seats of SCC Advanced client
for use with the server | CON-SBS-SVC3 |
The SCC Operator and SCC Server (with license for 8 advanced clients) offer a Trial/Evaluation period for 45 days. Partners can download and install the application for customers willing to try the application suite. After that period, partner is entitled to remove the application or to update it with Full-Licenses.
For demo purposes, Partners can request NFR License, please contact your Cisco Account Manager or your distribution partner to apply for a NFR license. NFR Licenses are free-of-charge and will not receive any official support, and should be used for demo purposes only (not to be installed at customer site).
CME/ISR Customers;
The new Smart CallConnector Suite is supported with the UC500 products only though the small business support center.
ISR customers can't get support on this new application though MS TAC at this time.
