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SPA3xx & SPA5xx Parameters That Cause a Reboot

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If you are working with SPA configuration files, chances are you have wondered why the phone sometimes reboots after a resync.

The attached file lists the configurable parameters that when changed, cause a SPA phone to reboot after a resync.

Refer to the https://supportforums.cisco.com/docs/DOC-9889 document if you want to decode a reboot reason.

Note that 7.4.6 part of document has been converted from former read-only PDF version published by

Index to tables by firmware version: 7.4.6, 7.4.7, 7.4.8a, 7.4.9a, 7.4.9c

9/20/2010
SPA50xand SPA30x Reboot Behavior on Parameter Changes
7.4.6
ParameterRemote Provisioning


# *** System Configuration


Restricted_Access_Domainsreboot
Enable_Web_Serverreboot
Web_Server_Portreboot
Enable_Web_Admin_Accessreboot
Admin_Passwdreboot
User_Passwordreboot
Signaling_Protocolreboot
SPCP_Auto-detectreboot
Phone-UI-readonlynone


# *** Internet Connection Type


Connection_Typereboot


# *** Static IP Settings


Static_IPreboot
NetMaskreboot
Gatewayreboot


# *** Optional Network Configuration


HostNamereboot
Domainreboot
Primary_DNSreboot
Secondary_DNSreboot
DNS_Server_Orderreboot
DNS_Query_Modereboot
DNS_Query_TTL_Ignorereboot
Syslog_Servernone
Debug_Servernone
Debug_Levelnone
Primary_NTP_Serverreboot
Secondary_NTP_Serverreboot


# *** VLAN Settings


Enable_VLANreboot
Enable_CDPreboot
VLAN_IDreboot
PC_Port_VLAN_Highest_Priorityreboot
Enable_PC_Port_VLAN_Taggingreboot
PC_Port_VLAN_IDreboot


# *** Configuration Profile


Provision_Enablenone
Resync_On_Resetreboot
Resync_Random_Delayreboot
Resync_Periodicreboot
Resync_Error_Retry_Delayreboot
Forced_Resync_Delayreboot
Resync_From_SIPreboot
Resync_After_Upgrade_Attemptreboot
Resync_Trigger_1reboot
Resync_Trigger_2reboot
Resync_Fails_On_FNFreboot
Profile_Rulereboot
Profile_Rule_Breboot
Profile_Rule_Creboot
Profile_Rule_Dreboot
DHCP_Option_To_Usecold
Transport_Protocolreboot
Log_Resync_Request_Msgreboot
Log_Resync_Success_Msgreboot
Log_Resync_Failure_Msgreboot
Report_Rulereboot
User_Configurable_Resyncreboot


# *** Firmware Upgrade


Upgrade_Enablereboot
Upgrade_Error_Retry_Delayreboot
Downgrade_Rev_Limitreboot
Upgrade_Rulereboot
Log_Upgrade_Request_Msgreboot
Log_Upgrade_Success_Msgreboot
Log_Upgrade_Failure_Msgreboot
License_Keysreboot


# *** General Purpose Parameters


GPP_Anone
GPP_Bnone
GPP_Cnone
GPP_Dnone
GPP_Enone
GPP_Fnone
GPP_Gnone
GPP_Hnone
GPP_Inone
GPP_Jnone
GPP_Knone
GPP_Lnone
GPP_Mnone
GPP_Nnone
GPP_Onone
GPP_Pnone
GPP_SAnone
GPP_SBnone
GPP_SCnone
GPP_SDnone


# *** SIP Parameters


Max_Forwardreboot
Max_Redirectionreboot
Max_Authreboot
SIP_User_Agent_Namereboot
SIP_Server_Namereboot
SIP_Reg_User_Agent_Namereboot
SIP_Accept_Languagereboot
DTMF_Relay_MIME_Typereboot
Hook_Flash_MIME_Typereboot
Remove_Last_Regreboot
Use_Compact_Headerreboot
Escape_Display_Namereboot
SIP-B_Enablereboot
Talk_Packagereboot
Hold_Packagereboot
Conference_Packagereboot
Notify_Conferencereboot
RFC_2543_Call_Holdreboot
Random_REG_CID_On_Rebootreboot
Mark_All_AVT_Packetsreboot
SIP_TCP_Port_Minreboot
SIP_TCP_Port_Maxreboot
CTI_Enablereboot
Caller_ID_Headerreboot
SRTP_Methodreboot
Hold_Target_Before_REFERreboot
Dialog_SDP_Enablereboot


# *** SIP Timer Values (sec)


SIP_T1reboot
SIP_T2reboot
SIP_T4reboot
SIP_Timer_Breboot
SIP_Timer_Freboot
SIP_Timer_Hreboot
SIP_Timer_Dreboot
SIP_Timer_Jreboot
INVITE_Expiresreboot
ReINVITE_Expiresreboot
Reg_Min_Expiresreboot
Reg_Max_Expiresreboot
Reg_Retry_Intvlreboot
Reg_Retry_Long_Intvlreboot
Reg_Retry_Random_Delayreboot
Reg_Retry_Long_Random_Delayreboot
Reg_Retry_Intvl_Capreboot
Sub_Min_Expiresreboot
Sub_Max_Expiresreboot
Sub_Retry_Intvlreboot


# *** Response Status Code Handling


SIT1_RSCreboot
SIT2_RSCreboot
SIT3_RSCreboot
SIT4_RSCreboot
Try_Backup_RSCreboot
Retry_Reg_RSCreboot


# *** RTP Parameters


RTP_Port_Minreboot
RTP_Port_Maxreboot
RTP_Packet_Sizereboot
Max_RTP_ICMP_Errreboot
RTCP_Tx_Intervalreboot
No_UDP_Checksumreboot
Symmetric_RTPreboot
Stats_In_BYEreboot


# *** SDP Payload Types


AVT_Dynamic_Payloadreboot
INFOREQ_Dynamic_Payloadreboot
G726r16_Dynamic_Payloadreboot
G726r24_Dynamic_Payloadreboot
G726r32_Dynamic_Payloadreboot
G726r40_Dynamic_Payloadreboot
G729b_Dynamic_Payloadreboot
EncapRTP_Dynamic_Payloadreboot
RTP-Start-Loopback_Dynamic_Payloadreboot
RTP-Start-Loopback_Codecreboot
AVT_Codec_Namereboot
G711u_Codec_Namereboot
G711a_Codec_Namereboot
G726r16_Codec_Namereboot
G726r24_Codec_Namereboot
G726r32_Codec_Namereboot
G726r40_Codec_Namereboot
G729a_Codec_Namereboot
G729b_Codec_Namereboot
G723_Codec_Namereboot
G722_Codec_Namereboot
L16_Codec_Namereboot
EncapRTP_Codec_Namereboot


# *** NAT Support Parameters


Handle_VIA_receivedreboot
Handle_VIA_rportreboot
Insert_VIA_receivedreboot
Insert_VIA_rportreboot
Substitute_VIA_Addrreboot
Send_Resp_To_Src_Portreboot
STUN_Enablereboot
STUN_Test_Enablereboot
STUN_Serverreboot
EXT_IPreboot
EXT_RTP_Port_Minreboot
NAT_Keep_Alive_Intvlreboot


# *** Linksys Key System Parameters


Linksys_Key_Systemreboot
Multicast_Addressreboot
Key_System_Auto_Discoverynone
Key_System_IP_Addressnone
Force_LAN_Codecreboot


# *** General


Line_Enable[1]reboot


# *** Share Line Appearance


Share_Ext[1]reboot
Shared_User_ID[1]reboot
Subscription_Expires[1]reboot
Restrict_MWI[1]reboot
Monitor_User_ID[1]reboot


# *** NAT Settings


NAT_Mapping_Enable[1]reboot
NAT_Keep_Alive_Enable[1]reboot
NAT_Keep_Alive_Msg[1]reboot
NAT_Keep_Alive_Dest[1]reboot


# *** Network Settings


SIP_TOS/DiffServ_Value[1]reboot
SIP_CoS_Value[1]reboot
RTP_TOS/DiffServ_Value[1]reboot
RTP_CoS_Value[1]reboot
Network_Jitter_Level[1]reboot
Jitter_Buffer_Adjustment[1]reboot


# *** SIP Settings


SIP_Transport[1]reboot
SIP_Port[1]reboot
SIP_100REL_Enable[1]reboot
EXT_SIP_Port[1]reboot
Auth_Resync-Reboot[1]reboot
SIP_Proxy-Require[1]reboot
SIP_Remote-Party-ID[1]reboot
Referor_Bye_Delay[1]reboot
Refer-To_Target_Contact[1]reboot
Referee_Bye_Delay[1]reboot
SIP_Debug_Option[1]reboot
Refer_Target_Bye_Delay[1]reboot
Sticky_183[1]reboot
Auth_INVITE[1]reboot
Ntfy_Refer_On_1xx-To-Inv[1]reboot
Use_Anonymous_With_RPID[1]reboot
Set_G729_annexb[1]reboot
Voice_Quality_Report_Address[1]reboot


# *** Call Feature Settings


Blind_Attn-Xfer_Enable[1]reboot
MOH_Server[1]reboot
Message_Waiting[1]reboot
Auth_Page[1]reboot
Default_Ring[(1)]reboot
Auth_Page_Realm[1]reboot
Conference_Bridge_URL[1]reboot
Auth_Page_Password[1]reboot
Mailbox_ID[1]reboot
Voice_Mail_Server[1]reboot
Voice_Mail_Subscribe_Interval[1]reboot
State_Agent[1]reboot
CFWD_Notify_Serv[1]reboot
CFWD_Notifier[1]reboot
User_ID_with_Domain[1]reboot


# *** Proxy and Registration


Proxy[1]reboot
Outbound_Proxy[1]reboot
Use_Outbound_Proxy[1]reboot
Use_OB_Proxy_In_Dialog[1]reboot
Register[1]reboot
Make_Call_Without_Reg[1]reboot
Register_Expires[1]reboot
Ans_Call_Without_Reg[1]reboot
Use_DNS_SRV[1]reboot
DNS_SRV_Auto_Prefix[1]reboot
Proxy_Fallback_Intvl[1]reboot
Proxy_Redundancy_Method[1]reboot


# *** Subscriber Information


Display_Name[1]reboot
User_ID[1]reboot
Password[1]reboot
Use_Auth_ID[1]reboot
Auth_ID[1]reboot
Mini_Certificate[1]reboot
SRTP_Private_Key[1]reboot


# *** Audio Configuration


Preferred_Codec[1]reboot
Use_Pref_Codec_Only[1]reboot
Second_Preferred_Codec[1]reboot
Third_Preferred_Codec[1]reboot
G729a_Enable[1]reboot
G723_Enable[1]reboot
G722_Enable[1]reboot
L16_Enable[1]reboot
G726-16_Enable[1]reboot
G726-24_Enable[1]reboot
G726-32_Enable[1]reboot
G726-40_Enable[1]reboot
Release_Unused_Codec[1]reboot
DTMF_Process_AVT[1]reboot
Silence_Supp_Enable[1]reboot
DTMF_Tx_Method[1]reboot
DTMF_Tx_Volume_for_AVT_Packet[1]reboot


# *** Dial Plan


Dial_Plan[1]reboot
Caller_ID_Map[1]reboot
Enable_IP_Dialing[1]reboot
Emergency_Number[1]reboot


# *** Call Forward


Cfwd_All_Destreboot
Cfwd_Busy_Destreboot
Cfwd_No_Ans_Destreboot
Cfwd_No_Ans_Delayreboot


# *** Speed Dial


Speed_Dial_2reboot
Speed_Dial_3reboot
Speed_Dial_4reboot
Speed_Dial_5reboot
Speed_Dial_6reboot
Speed_Dial_7reboot
Speed_Dial_8reboot
Speed_Dial_9reboot


# *** Supplementary Services


CW_Settingreboot
Block_CID_Settingreboot
Block_ANC_Settingreboot
DND_Settingreboot
Secure_Call_Settingreboot
Dial_Assistancereboot
Auto_Answer_Pagereboot
Preferred_Audio_Devicereboot
Send_Audio_To_Speakerreboot
Time_Formatreboot
Date_Formatreboot
Miss_Call_Shortcutreboot
Accept_Media_Loopback_Requestreboot
Media_Loopback_Modereboot
Media_Loopback_Typereboot
Text_Messagereboot
Text_Message_From_3rd_Partyreboot
Alert_Tone_Offreboot
Log_Missed_Calls_for_EXT_1reboot
Log_Missed_Calls_for_EXT_2reboot
Log_Missed_Calls_for_EXT_3reboot
Log_Missed_Calls_for_EXT_4reboot
Log_Missed_Calls_for_EXT_5reboot
Log_Missed_Calls_for_EXT_6reboot
Log_Missed_Calls_for_EXT_7reboot
Log_Missed_Calls_for_EXT_8reboot
Log_Missed_Calls_for_EXT_9reboot
Log_Missed_Calls_for_EXT_10reboot
Log_Missed_Calls_for_EXT_11reboot
Log_Missed_Calls_for_EXT_12reboot


# *** Audio Volume


Ringer_Volumereboot
Speaker_Volumereboot
Handset_Volumereboot
Headset_Volumereboot
Deep_Bassreboot


# *** LCD


LCD_Contrastreboot
Back_Light_Timerreboot


# *** General


Station_Namereboot
Station_Display_Namereboot
Voice_Mail_Numberreboot
Text_Logoreboot
BMP_Picture_Download_URLnone
Select_Logonone
Select_Background_Picturenone
Softkey_Labels_Fontreboot
Screen_Saver_Enablereboot
Screen_Saver_Waitreboot
Screen_Saver_Iconreboot


# *** Line Key 1


Extension[1]reboot
Short_Name[1]reboot
Share_Call_Appearance[1]reboot
Extended_Function[1]reboot


# *** Miscellaneous Line Key Settings


Line_ID_Mappingreboot
SCA_Barge-In_Enablereboot
SCA_Sticky_Auto_Line_Seizereboot
Line_Navigationreboot


# *** Line Key LED Pattern


Idle_LEDreboot
Remote_Undefined_LEDreboot
Local_Seized_LEDreboot
Remote_Seized_LEDreboot
Local_Progressing_LEDreboot
Remote_Progressing_LEDreboot
Local_Ringing_LEDreboot
Remote_Ringing_LEDreboot
Local_Active_LEDreboot
Remote_Active_LEDreboot
Local_Held_LEDreboot
Remote_Held_LEDreboot
Register_Failed_LEDreboot
Disabled_LEDreboot
Registering_LEDreboot
Call_Back_Active_LEDreboot
Trunk_In-use_LEDreboot
Trunk_No_Service_LEDreboot
Trunk_Reserved_LEDreboot


# *** Supplementary Services


Conference_Servreboot
Attn_Transfer_Servreboot
Blind_Transfer_Servreboot
DND_Servreboot
Block_ANC_Servreboot
Call_Back_Servreboot
Block_CID_Servreboot
Secure_Call_Servreboot
Cfwd_All_Servreboot
Cfwd_Busy_Servreboot
Cfwd_No_Ans_Servreboot
Paging_Servreboot
Call_Park_Servreboot
Call_Pick_Up_Servreboot
ACD_Login_Servreboot
Group_Call_Pick_Up_Servreboot
ACD_Extreboot
Service_Annc_Servreboot


# *** Ring Tone


Ring1reboot
Ring2reboot
Ring3reboot
Ring4reboot
Ring5reboot
Ring6reboot
Ring7reboot
Ring8reboot
Ring9reboot
Ring10reboot


# *** Audio Input Gain (dB)


Handset_Input_Gainreboot
Headset_Input_Gainreboot
Speakerphone_Input_Gainreboot
Acoustic_Echo_Canceller_Enablereboot
Handset_Additional_Input_Gainreboot
Headset_Additional_Input_Gainreboot
Speakerphone_Additional_Input_Gainreboot


# *** Multiple Paging Group Parameters


Group_Paging_Scriptreboot


# *** Broadsoft Settings


Directory_Enablereboot
XSI_Host_Serverreboot
Directory_Namereboot
Directory_Typereboot
Directory_UserIDreboot
Directory_Passwordreboot
Call_Feature_Sync_Ext (* removed in 7.4.9a *)reboot


# *** LDAP Corporate Directory Search


LDAP_Dir_Enablereboot
LDAP_Corp_Dir_Namereboot
LDAP_Serverreboot
LDAP_Auth_Methodreboot
LDAP_Client_DNreboot
LDAP_Usernamereboot
LDAP_Passwordreboot
LDAP_Search_Basereboot
LDAP_Last_Name_Filterreboot
LDAP_First_Name_Filterreboot
LDAP_Search_Item_3reboot
LDAP_Item_3_Filterreboot
LDAP_Search_Item_4reboot
LDAP_item_4_Filterreboot
LDAP_Display_Attrsreboot
LDAP_Number_Mappingreboot


# *** XML Service


XML_Directory_Service_Namereboot
XML_Directory_Service_URLreboot
XML_Application_Service_Namereboot
XML_Application_Service_URLreboot


# *** Extension Mobility


EM_Enablereboot
EM_User_Domainreboot
EM_Phone_User_IDreboot
EM_Phone_Passwordreboot
EM_Mobile_User_IDreboot
EM_Mobile_Passwordreboot


# *** Programmable Softkeys


Programmable_Softkey_Enablereboot
Idle_Key_Listreboot
Missed_Call_Key_Listreboot
Off_Hook_Key_Listreboot
Dialing_Input_Key_Listreboot
Progressing_Key_Listreboot
Connected_Key_Listreboot
Start-Xfer_Key_Listreboot
Start-Conf_Key_Listreboot
Conferencing_Key_Listreboot
Releasing_Key_Listreboot
Hold_Key_Listreboot
Ringing_Key_Listreboot
Shared_Active_Key_Listreboot
Shared_Held_Key_Listreboot
PSK_1reboot
PSK_2reboot
PSK_3reboot
PSK_4reboot
PSK_5reboot
PSK_6reboot


# *** Call Progress Tones


Dial_Tonereboot
Outside_Dial_Tonereboot
Prompt_Tonereboot
Busy_Tonereboot
Reorder_Tonereboot
Off_Hook_Warning_Tonereboot
Ring_Back_Tonereboot
Call_Waiting_Tonereboot
Confirm_Tonereboot
SIT1_Tonereboot
SIT2_Tonereboot
SIT3_Tonereboot
SIT4_Tonereboot
MWI_Dial_Tonereboot
Cfwd_Dial_Tonereboot
Holding_Tonereboot
Conference_Tonereboot
Secure_Call_Indication_Tonereboot
Page_Tonereboot
Alert_Tonereboot


# *** Distinctive Ring Patterns


Cadence_1reboot
Cadence_2reboot
Cadence_3reboot
Cadence_4reboot
Cadence_5reboot
Cadence_6reboot
Cadence_7reboot
Cadence_8reboot
Cadence_9reboot


# *** Control Timer Values (sec)


Reorder_Delayreboot
Call_Back_Expiresreboot
Call_Back_Retry_Intvlreboot
Call_Back_Delayreboot
Interdigit_Long_Timerreboot
Interdigit_Short_Timerreboot


# *** Vertical Service Activation Codes


Call_Return_Codereboot
Blind_Transfer_Codereboot
Call_Back_Act_Codereboot
Call_Back_Deact_Codereboot
Cfwd_All_Act_Codereboot
Cfwd_All_Deact_Codereboot
Cfwd_Busy_Act_Codereboot
Cfwd_Busy_Deact_Codereboot
Cfwd_No_Ans_Act_Codereboot
Cfwd_No_Ans_Deact_Codereboot
CW_Act_Codereboot
CW_Deact_Codereboot
CW_Per_Call_Act_Codereboot
CW_Per_Call_Deact_Codereboot
Block_CID_Act_Codereboot
Block_CID_Deact_Codereboot
Block_CID_Per_Call_Act_Codereboot
Block_CID_Per_Call_Deact_Codereboot
Block_ANC_Act_Codereboot
Block_ANC_Deact_Codereboot
DND_Act_Codereboot
DND_Deact_Codereboot
Secure_All_Call_Act_Codereboot
Secure_No_Call_Act_Codereboot
Secure_One_Call_Act_Codereboot
Secure_One_Call_Deact_Codereboot
Paging_Codereboot
Call_Park_Codereboot
Call_Pickup_Codereboot
Call_UnPark_Codereboot
Group_Call_Pickup_Codereboot
Media_Loopback_Codereboot
Referral_Services_Codesreboot
Feature_Dial_Services_Codesreboot


# *** Vertical Service Announcement Codes


Service_Annc_Base_Numberreboot
Service_Annc_Extension_Codesreboot


# *** Outbound Call Codec Selection Codes


Prefer_G711u_Codereboot
Force_G711u_Codereboot
Prefer_G711a_Codereboot
Force_G711a_Codereboot
Prefer_G723_Codereboot
Force_G723_Codereboot
Prefer_G722_Codereboot
Force_G722_Codereboot
Prefer_L16_Codereboot
Force_L16_Codereboot
Prefer_G726r16_Codereboot
Force_G726r16_Codereboot
Prefer_G726r24_Codereboot
Force_G726r24_Codereboot
Prefer_G726r32_Codereboot
Force_G726r32_Codereboot
Prefer_G726r40_Codereboot
Force_G726r40_Codereboot
Prefer_G729a_Codereboot
Force_G729a_Codereboot


# *** Miscellaneous


Set_Local_Date_(mm/dd)reboot
Set_Local_Time_(HH/mm)reboot
Time_Zonereboot
Time_Offset_(HH/mm)reboot
Ignore_DHCP_Time_Offsetreboot
Daylight_Saving_Time_Rulereboot
Daylight_Saving_Time_Enablereboot
DTMF_Playback_Levelreboot
DTMF_Playback_Lengthreboot
Inband_DTMF_Boostreboot
Dictionary_Server_Scriptreboot
Language_Selectionreboot
Default_Character_Encodingreboot


# *** General


Subscribe_Expiresreboot
Subscribe_Retry_Intervalreboot
Unit_1_Enablereboot
Subscribe_Delayreboot
Unit_2_Enablereboot
Server_Typereboot
Test_Mode_Enablereboot
Attendant_Console_Call_Pickup_Codereboot
BLF_List_URIreboot


# *** Attendant Key LED Pattern


Application_LEDreboot
Serv_Subscribe_Failed_LEDreboot
Serv_Subscribing_LEDreboot
SNRM_Day_Mode_LEDreboot
SNRM_Night_Mode_LEDreboot
Parking_Lot_Idle_LEDreboot
Parking_Lot_Busy_LEDreboot
BLF_Idle_LEDreboot
BLF_Ringing_LEDreboot
BLF_Busy_LEDreboot
BLF_Held_LEDreboot


# *** Unit 1


Unit_1_Key_1reboot
...


# *** Unit 2


Unit_2_Key_1reboot
...


Protect_IVR_FactoryResetreboot

SPA50xand SPA30x Reboot Behavior on Parameter Changes
parameters new in 7.4.7
ParameterRemote Provisioning


# *** System Configuration


Phone-UI-user-modenone


# *** Optional Network Configuration


Layer_2_Loggingnone


# *** VLAN Settings


Enable_LLDP-MEDreboot
Network_Startup_Delayreboot


# *** Configuration Profile


Resync_At__HHmm_none


# *** Audio Configuration


Use_Remote_Pref_Codec[1]none
Codec_Negotiation[1]none


# *** Supplementary Services


Miss_Call_Bannernone

SPA50xand SPA30x Reboot Behavior on Parameter Changes
parameters new in 7.4.8a
ParameterRemote Provisioning


# *** Power Setting



PoE_Power_Requiredreboot


# *** Call Feature Settings


Auto_Ans_Page_On_Active_Call[1]none


# *** Miscellaneous Line Key Settings


Call_Appearance_Per_Linereboot
Use_Remote_Pref_Codec[1]none
Codec_Negotiation[1]none


# *** Supplementary Services


Miss_Call_Bannernone

SPA50xand SPA30x Reboot Behavior on Parameter Changes
parameters new in 7.4.9a
ParameterRemote Provisioning


# *** Inventory Settings



Asset_IDreboot


# *** Configuration Profile


Resync_At_Random_Delaynone


# *** SIP Parameters


Keep_Referee_When_REFER_Failednone
Display_Diversion_Infonone


# *** Call Feature Settings


Broadsoft_ACD[1]none
Feature_Key_Sync[1]reboot


# *** Proxy and Registration


Alternate_Proxy[1]reboot
Alternate_Outbound_Proxy[1]reboot
Dual_Registration[1]reboot


# *** Subscriber Information
Reversed_Auth_Realm[1]reboot


# *** Audio Volume
Handset_Versionnone


# *** Call Progress Tones


Call_Pickup_Tonenone


# *** General


Call_Pickup_Audio_Notificationnone

There are no new options added to 7.4.9c

Comments
Community Member

Hello,

My understanding of the file you attached is that there are many reasons for the phoen to reboot if there was a change in configuration.

But why would the phone reboot if no change were made to the configuration file at all?

Thanks.

Cisco Employee

Hi Oren,

Thanks for reading my document. The most common reason could be due to the phone's DHCP lease not being renewed and expiring, resulting in the phone getting a new IP address.

If the phone is being automatically provisioned, the configuration file would not change, but one of the parameters specified in the configuration file may change on the phone after being resynched to the server. This could also result in a reboot.

Regards,

Patrick

----------

Community Member

Patrick,

Thanks for your quick reply.

My DHCP server does not change IP addresses every 5 minutes, not even every 60 minutes.

Also, we do not change anything in the configuration file.

If something else is changing the file, then I do not know what is it.

I find it amazing that Cisco did not provide a solution for this bug for years. I saw other threads dealng with the same issue, with no solution to the problem.

It is obvious to me that such a big file with so many parameters will be impossible to debug until they eliminate many of the options to simplify the file.

Thanks,

Oren

Cisco Employee

Oren,

The SPA devices support many provisionable parameters. The SPA devices have sane defaults. This means that the device works from a factory default, the *only* parameters that need provisioning or changing, are parameters unique to your deployment.

Please read the

https://supportforums.cisco.com/docs/DOC-13031, specifically steps 2, 3, and 4, which provide a description on how to build a minimal configuration file that properly configures your device and does not result in unwanted reboots. Although I wrote this doc for phones, it's applicable for any SPA device.

Regards,

Patrick

-----------

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