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Technical Enablement Lab #7: Basic Automatic Call Distributor (B-ACD) Configuration

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Shiyue Cheng
Cisco Employee
‎10-14-2009 02:56 PM
edited on: ‎10-14-2009 ‎02:56 PM

This is an SBCS 1.6 UC 540 with CCA2.1 Technical Enablement Lab #7, part of a series maintained here:

https://supportforums.cisco.com/docs/DOC-9836

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