on 01-22-2009 05:28 AM
These documents and links provide an overview of the technology, benefits and terms used in IP Telephony and Unified Communications.
IP Telephony Fundamentals
What is VoIP? (useful terms)
What is Unified Communications?
How is Unified Communications different from VoIP?
Unified Communications overview
Technology Overview
Business Benefits
Why Choose Cisco?
Voice over IP (VoIP) overview
Why VoIP?
How VoIP works
VoIP FAQ (benefits and other important questions)
Additional resources
Cisco Unified Communications website
Cisco Unified Communications solutions for Small Business
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