Small Business Support Knowledge Base

In order to capture debug and syslog messages from your SPA3xx, SPA5xxG, SPA9xx, and WIP310 IP phones you need to enable debug and or syslog and either have a syslog server on your network or Wireshark running. [Wireshark will display debug/syslog me...

                                                                                                                      Back to SBCS PageOverview The UC520 leverages Cisco Unity Express software to provide Auto Attendant(AA) services. The standard auto...

Symptoms Cisco RV34s comes with pre-defined Microsoft Azure IPSec profile, but seems it's impossible to set up a tunnel with Azure just using default settings. Diagnosis First, you can find messages in RV34x logs like follow:   charon: 11[NET] rec...

Installing and Activating Service on the Cisco DNAC Appliance v1.2.8 This document describes the steps that you need to follow to install and activate the Cisco Digital Network Architecture v1.2.8 Note: For additional information about how to use th...

QuestionDear All,I'm currently looking for firmware version 1.1.2.2 for Linksys SPA400 Analog Telephony Gateway. Unfortunately, my device was bricked and I was able to recover it using a recovery tool and recovery firmware version 1.0.0.3 but can't f...

Before you beginMake sure you have your video number and activation code. These were included in the Cisco WebEx Telepresence subscription information you received from orders@telepresence.webex.com.Make sure that the device has an Internet IP connec...

NEED DHCP SERVER CONFIGURATION COMMANDS USING CLI  Answer 

Change in ASD Automatic Software Download Feature Dec 13th, 2019 Cisco RV160, 260, 340, and 345 Series Routers   Due to an API change in Cisco’s software download platform the Automatic Download Feature (ASD) on RV series routers will be temporarily ...

Hello.  Is there a way to compile a custom firmware that contains a TR-069 url into it?  We use the latest 1.41 firmware right now.

Hi,  Does Cisco provide Release Notes for each firmware version for their Small Business products? I have recently downloaded a firmware version for SG300-28P and I cannot see release notes for the software version I downloaded.  The current software...

Did you know? -- Your provisioning server does not need to be connected to the Internet in order to use Cisco's certificate.-- The only requirement is that the phones or SPA devices have network access to the provisioning server.-- There is no need f...

Hello, This article will describe how to configure PPTP VPN on the new RV340/345 routers from the Small Business series.  RV340/345 Configuration The first step is to enable the PPTP Server: Go to VPN -> PPTP Server Change PPTP Server: from Off to O...

<<< Back to SBCS Third Party Applicationswww.vocalmash.comwww.vertafore.comClick here to rate this ApplicationWhat is this solution?Cisco Smart Business Communication System (SBCS) integrated voice and data solution is now combined with Vertafore’s A...

Cisco RV340 Series and Cisco Umbrella Introduction and Feature Comparison   March 2019   The Cisco RV340 series consists of the RV340, RV340W, RV345, and RV345P models. Starting with firmware release 1.0.2.x these models added the Cisco Umbrella netw...