Q: During a software upgrade, something happened to the power/network/<insert reason> and now my SPA525 continuously reboots.
Is the phone broken, can I RMA it?
A: No, your phone is not broken. No, there is no need to RMA it.
Your SPA525 has a restore menu utility that you can access as follows:
- Power cycle the phone
- Press the speaker button when the Cisco logo fades away
- Follow the on-screen prompts
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