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UC520 Product SKUs

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The table below lists the UC500 hardware SKUs

UC520 Hardware Part Number
UC520 Part Description
UC520-8U-4FXO-K9
• 8 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones
UC520W-8U-4FXO-K9
• 8 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion, Integrated Wireless
• Feature licenses for call control, voicemail and Cisco Unified IP Phones
UC520-8U-2BRI-K9
• 8 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones
UC520W-8U-2BRI-K9
• 8 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion, Integrated Wireless
• Feature licenses for call control, voicemail and Cisco Unified IP Phones
UC520-16U-4FXO-K9
• 16 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires an eight (8) port Cisco Catalyst Express 520 switch

UC520W-16U-4FXO-K9
• 16 User configuration with 4 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion, Integrated Wireless
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires an eight (8) port Cisco Catalyst Express 520 switch

UC520-16U-2BRI-K9
• 16 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires an eight (8) port Cisco Catalyst Express 520 switch

UC520W-16U-2BRI-K9
• 16 User configuration with 2 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion, Integrated Wireless
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires an eight (8) port Cisco Catalyst Express 520 switc

UC520-24U-8FXO-K9
• 24 User configuration with 8 PSTN (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP Phones

Note: requires a twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-24U-4BRI-K9
• 24 User configuration with 4 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires a twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-32U-8FXO-K9
• 32 User configuration with 8 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP Phones

Note: requires a twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-32U-4BRI-K9
• 32 User configuration with 4 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires a twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-48U-12FXO-K9
• 48 User configuration with 12 PSTN trunks (FXO), 4 Analog ports (FXS), 8 PoE ports
• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP Phones

Note: requires two twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-48U-6BRI-K9
• 48 User configuration with 6 BRI trunks (BRI), 4 Analog ports (FXS), 8 PoE ports
• Feature licenses for call control, voicemail and Cisco Unified IP Phones

Note: requires two twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-48U-T/E/F-K9
• 48 User configuration with a T1/E1 interface, 4 additional PSTN trunk ports (FXO), 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP Phones

Note: requires two twenty-four (24) port Cisco Catalyst Express 520 switch

UC520-48U-T/E/B-K9
• 48 User configuration with a T1/E1 interface, 2 additional BRI trunk ports, 4 Analog ports (FXS), 8 PoE ports, 1 VIC slot for expansion
• Feature licenses for user configurations of call control, voicemail and Cisco Unified IP Phones

Note: requires two twenty-four (24) port Cisco Catalyst Express 520 switch

The table below lists the UC500 software SKUs

UC520 Software Part Number
UC520 Software Part Description
SL-UC520-16UPG=Software license upgrade from 8 to 16 users
SL-UC520-32UPG=Software license upgrade from 24 to 32 users
SL-UC520-24-48UPG=Software license upgrade from 24 to 48 users
SL-UC520-48UPG=Software license upgrade from 32 to 48 users
SL-UC520-64UPG=Software license upgrade from 48 to 64 users

The table below lists other UC500 SKUs

UC520 Part Number
UC520 Part Description
PWR-UC500-220W=Cisco Unified 500 Desk Top Power Adapter 100-240VAC
ACS-UC500RM-19=19 inch Rack Mount Kit for the Cisco Unified 500 (8/16 User)
MEMUC500-128CF=128MB CF for the Cisco Unified 500 Series
ACS-3825RM-19=19 inch Rack Mount Kit for the Cisco Unified 500 (24 User and above)

The table below lists UC500 Support SKUs

UC520 Support Part Number
UC520 Support Part Description
CON-SNT-8U2BRISMARTnet 8x5xNBD for 8U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC
CON-SNT-W8U2BRISMARTnet 8x5xNBD for 8U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC Wi-Fi
CON-SNT-8U4FXOSMARTnet 8x5xNBD for 8U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC
CON-SNT-W8U4FXOSMARTnet 8x5xNBD for 8U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC Wi-Fi
CON-SNT-16U2BRISMARTnet 8x5xNBD for 16U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC
CON-SNT-W16U2BRISMARTnet 8x5xNBD for 16U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC Wi-Fi
CON-SNT-16U4FXOSMARTnet 8x5xNBD for 16U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC
CON-SNT-W16U4FXOSMARTnet 8x5xNBD for 16U Unified CME Base, Cisco Unity Express, and Phone FL w/4FXO, 1VIC Wi-Fi
CON- SNT-24U8FXOSMARTnet 8x5xNBD for 24U Unified CME Base, Cisco Unity Express, and Phone FL w/ 8FXO, 1VIC
CON-SNT-24U4BRISMARTnet 8x5xNBD for 24U Unified CME Base, Cisco Unity Express, and Phone FL w/ 4BRI, 1VIC
CON-SNT-32U8FXOSMARTnet 8x5xNBD for 32U Unified CME base, Cisco Unity Express, and phone FL w/8FXO, 1 VIC
CON-SNT-32U4BRISMARTnet 8x5xNBD for 32U Unified CME base, Cisco Unity Express, and phone FL w/4BRI, 1VIC
CON-SNT-48U12FXOSMARTnet 8x5xNBD for 48U Unified CME base, Cisco Unity Express, and phone FL w/12FXO, 1VIC
CON-SNT-48U6BRISMARTnet 8x5xNBD for 48U Unified CME base, Cisco Unity Express, and phone FL w/6BRI, 1VIC
CON-SNT-48UTEFSMARTnet 8x5xNBD for 48U Unified CME base, Cisco Unity Express, and phone FL w/T1, 1VIC
CON-SNT-48UTEBSMARTnet 8x5xNBD for 48U Unified CME base, Cisco Unity Express, and phone FL w/T1, 1VIC
CON-OSP-8U2BRIOnsite 4 hour Advanced Replacement for 8U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC
CON-OSP-W8U2BRIOnsite 4 hour Advanced Replacement for 8U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC Wi-Fi
CON-OSP-8U4FXOOnsite 4 hour Advanced Replacement for 8U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC
CON-OSP-W8U4FXOOnsite 4 hour Advanced Replacement for 8U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC Wi-Fi
CON-OSP-16U2BRIOnsite 4 hour Advanced Replacement for 16U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC
CON-OSP-W16U2BRIOnsite 4 hour Advanced Replacement for 16U Unified CME Base, Cisco Unity Express, and phone FL w/2BRI, 1VIC Wi-Fi
CON-OSP-16U4FXOOnsite 4 hour Advanced Replacement for 16U Unified CME Base, Cisco Unity Express, and phone FL w/4FXO, 1VIC
CON-OSP-W16U4FXOOnsite 4 hour Advanced Replacement for 16U Unified CME Base, Cisco Unity Express, and Phone FL w/4FXO, 1VIC Wi-Fi
CON-OSP-24U8FXOOnsite 4 hour Advanced Replacement for 24U Unified CME Base, Cisco Unity Express, and Phone FL w/ 8FXO, 1VIC
CON-OSP-24U4BRIOnsite 4 hour Advanced Replacement for 24U Unified CME Base, Cisco Unity Express, and Phone FL w/ 4BRI, 1VIC
CON-OSP-32U8FXOOnsite 4 hour Advanced Replacement for 32U Unified CME base, Cisco Unity Express, and phone FL w/8FXO, 1 VIC
CON-OSP-32U4BRIOnsite 4 hour Advanced Replacement for 32U Unified CME base, Cisco Unity Express, and phone FL w/4BRI, 1VIC
CON-OSP-48U12FXOOnsite 4 hour Advanced Replacement for 48U Unified CME base, Cisco Unity Express, and phone FL w/12FXO, 1VIC
CON-OSP-48U6BRIOnsite 4 hour Advanced Replacement for 48U Unified CME base, Cisco Unity Express, and phone FL w/6BRI, 1VIC
CON-OSP-48UTEFOnsite 4 hour Advanced Replacement for 48U Unified CME base, Cisco Unity Express, and phone FL w/T1, 1VIC
CON-OSP-48UTEBOnsite 4 hour Advanced Replacement for 48U Unified CME base, Cisco Unity Express, and phone FL w/T1, 1VIC