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WebEx Telepresence portal: Activate devices

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The final setup screen displays activation information for each Cisco WebEx Telepresence subscription assigned to a user or room. This activation information includes the video number and activation code.

WebEx Telepresence bridge and Jabber Video subscriptions do not require activation and do not appear on this screen. Each Jabber Video user automatically receives an email from orders@telepresence.webex.com containing instructions for downloading the Jabber Video application and setting up his or her subscription. You can notify users to check for that email.

You can choose to print the activation information, email the information to individual users, or email the information to all users.

Activation takes place on the device itself. See the device documentation for specific activation instructions.

  1. Do any of the following:
    • To print the activation information for reference: Click Print activation info.
    • To send all users their activation information: Check the Email all box.
    • To send select users their activation information: Check the box for each user you want to email.
  2. Click Done.
  3. On the Setup Completed screen, click OK.

After you click Done, it can take up to 2 minutes for the service to activate your subscriptions and for the subscriptions to appear on the Account > Subscriptions tab.