Make sure you have your Cisco WebEx Telepresence device video number and activation code.
Depending on your IP address type (DHCP or static) implementation and your service activation method, you may also need a terminal client that supports Secure Shell (SSH2) connectivity. Windows users can download a clients such as PuTTY (available from chiark.greenend.org.uk/~sgtatham/putty). Mac users can use the default terminal emulator included on their computer.
Download and install the software
Turn on your device and connect it to the network.
Do one of the following:
If your device uses DHCP (that is, if it obtains an IP address automatically), the device obtains an IP address.
If your device requires a static IP address, navigate to the settings and enter the appropriate IP address, subnet mask, default gateway, and DNS server. The settings menu varies according to the device.
Be sure to write down the IP address of the device.
If your device uses DHCP, locate the IP address for your device by doing one of the following:
Cisco IP Video Phone E20: Press Home > navigate to the Menu tab > System information.
Cisco TelePresence System Codec C series and SX series devices with Cisco TelePresence Touch: Tap More > Settings > SystemInformation.
Cisco TelePresence System Codec C series, SX series, and VX series devices with TRC5 remote: Press Home > Settings > System Information.
Cisco TelePresence System EX60, EX90, MX200, and MX300: Press More > Settings > System Information.
From a computer on the same network as your device, open a web browser and enterhttp://[device]. This opens a web page displaying information about your software version.
If you are prompted for a username, enter admin.
By default, the password is blank. If you created a password, enter it.
Make a note of the currently installed software version.
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