In order to capture debug and syslog messages from your SPA400, you need to have a syslog server on your network.
Here is a link to a document describing this.
Turn on debugging and syslog messaging as follows:
1. Determine the IP address of your syslog server
c:\ ipconfig /all [Windows]
$ ifconfig -a [UNIX]
For this example, assume a syslog server IP address of 192.168.0.200
2. Configure your SPA400 by directing your browser to:
http://<IP_address_of_SPA400>
Example: http://192.168.0.100 if the SPA400's IP address is 192.168.0.100
3. Edit the following fields:
a. SPA400 web-ui > Setup tab > Basic Setup tab > Syslog Settings > Syslog Server: <IP address of syslog server> Example: 192.168.0.200
b. Scroll down and click Save Settings [You must do this now else your changes will be lost]
c. Click OK [Are you sure you wish to change your setting !!]
The SPA400 reboots.
d. Click OK [Reboot OK! Go to Setup page ?]
e. SPA400 web-ui > Event Logs tab > Set Log Level tab > Event Log Level:
Telephony:
SIP:
DSP:
Dial plan:
Voice mail:
Others:
Select a log level for each of the above from: Fatal Error, Error, Events, All Information, Off
Scroll down and click Save Settings [You must do this now else your changes will be lost]
The SPA400 will save the changes, not reboot, and send all debug and syslog messages to the specified IP address of the syslog server.
[Don't forget to make sure that your syslog server is running and that its IP address is what you configured on the SPA400]
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