Now Available: CCA 2.0.1

[Marcos Hernandez]

The Cisco Configuration Assistant(CCA) team is excited to announce the availability of the latest release of the product - CCA version 2.0. CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.

Watch the Video Data Sheet here:

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IMPORTANT: Updated UC500 Software Pack Information

In the CCA v2.0 release, users will notice major enhancements to improve both usability and functionality of SBCS. Some feedback provided by partners during testing included:

“I would prefer to use CCA 2.0 compared to using CLI.  I need to start using it on the ground”

“[CCA 2.0] is right on the money. It’s easy to use, follow, and has wizards that really work.”

“This is well on the way to empowering the little guy to configure the SMB”

CCA v2.0 is utilized as part of the SBCS release 1.5 Cisco SmartDesigns to provide comprehensive deployment best practices guidance for the partners. This solution incorporates end-to-end design and fully GUI based deployment using CCA 2.0. The updated SBCS Smart Designs will be available beginning of June.

The major highlights in CCA v2.0 include:

• Telephony Setup Wizard — An easy-to-use set-up utility that quickly guides users through the steps required to set up a basic telephony solution for up to 24 users on newly installed Cisco Unified Communications 500 Series platforms.

• System Dashboard - Intuitive interface for viewing common system metrics, such as Event Notifications & System status

• Cisco Smart Business Applications – Support for new SmartApps; Webex PhoneConnect application and TimeCardView, Single Number Reach for IP phones is also supported with UC 500 Early Adopter software.

• Cisco Small Business ESW-500 Series Switches – Support for discovery, maintenance and configuration for the new Cisco Small Business ESW-500 switches

• Basic Automatic Call Distribution (BACD) – Support up to 10 B-ACD call agent groups and export of agent call statistics to server

• Direct Transfer to Voicemail – Transfer calls directly to voicemail using softkey or through Auto attendant

• Meetme Conferencing –Supports for built-in UC 500 conference bridge with 32 attendees per conference

• Hybrid Key System – Support Keys System trunk lines in PBX mode

• Voice customization – Support CIPC and Desk IP phone with same extension, Octal line support, Disable/Enable voicemail per user, monitor of Call Park slots, Call waiting with overlay, Watch mode, Fax mode for analog ports, Shutdown/Reset voice ports

• Additional Country specific Dial plans –CCA v2.0 adds default dial plans for Argentina, Austria, Belgium, Chile, China, Colombia, Hong Kong, Indonesia, Ireland, Malaysia, Mexico, Netherlands, Philippines, Singapore, Slovenia, Sweden, Switzerland, Taiwan, Thailand and Venezuela.

• Refreshed look and feel – CCA v2.0 has a simpler, refreshed menu & icon design

• Troubleshooting Tools – Network connectivity tools such as ping and traceroute. Voice diagnostic tools to verify Inbound & Outbound dialing from any extension configured on UC500. Advanced voice troubleshooting to view real time status and collect debugs.

In summary, with CCA v2.0, highly requested feature and usability enhancements have been made to further aid our partners to deploy Cisco small business solutions. The CCA team will continue to develop features and functionality as we learn more about our customers' needs.

For more information and to download CCA visit:

http://www.cisco.com/go/configassist
http://www.cisco.com/go/smallbizsupport

Cisco Configuration Assistant 2.0 Documentation

Guide to New Features in Cisco Configuration Assistant 2.0
http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version2_0/feature/guide/cca_20_new_features.pdf

Release Notes for Cisco Configuration Assistant 2.0 and later
http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version2_0/release/notes/OL159332.html

Getting Started with Cisco Configuration Assistant 2.0
http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version2_0/quick/guide/English/ccags.html

Cisco WebEx PhoneConnect Documentation

Cisco WebEx PhoneConnect Administration Guide
http://www.cisco.com/en/US/docs/voice_ip_comm/sbcs/apps/phoneconnect/r10/admin/webex_phoneconnect_admin_guide.pdf

Cisco WebEx PhoneConnect Quick Reference
http://www.cisco.com/en/US/docs/voice_ip_comm/sbcs/apps/phoneconnect/r10/quickref/webex_phoneconnect_qref.pdf

If you have questions or product feedback, please post them right here, on our Support Community:

http://www.cisco.com/go/smallbizsupport

The CCA Team

[Scott Martin]

When opening Telephony>Voice on a UC520 48U with 7.0.3 on CCA2.0, every time it errors:

Error: Voice

java.lang.NullPointerException

Seems like this will only work with 'factory' config rather than that which has developed over time using CLI due to the previous lack of functionality in previous versions of CCA.  Do you guys test this stuff?  While I appreciate the massive improvements in CCA (I have been a user since the first version), there appears to be still some way to go.

[Marcos Hernandez]

Starting with CCA 1.8, we made available the "Out of Band" rules when adding CLI to a CCA-managed system:

https://supportforums.cisco.com/docs/DOC-9809

If you honor the above rules, CCA won't overwrite or error out due to your specific settings. Our recommendation moving forward is that you "normalize" your configurations. Normalized configurations is all we test. We cannot accommodate for all the possible permutations in IOS.

Thanks,

Marcos

[Tomoo Esaka]

Just posted a note on how to configure shared extension with CIPC and another IP phone using CCA 2.0.

https://www.myciscocommunity.com/docs/DOC-7988

Cheers,

Tomoo

[Tomoo Esaka]

Just posted a note on how to remove Analog FXS port from Users Extensions tab using CCA 2.0.

https://www.myciscocommunity.com/docs/DOC-7989

Cheers,

Tomoo

[Steven DiStefano]

The Cisco Configuration Assistant(CCA) team is excited to announce the availability of the latest release of the product - CCA version 2.0(1). CCA is an easy to use interface for managing platforms within the Cisco Smart Business Communications System (SBCS) Solution.

The enhancements in CCA v2.0(1) include:

•          Auto-upgrade —  Use System > Application Updates to auto-upgrade from CCA 2.0 to 2.0(1), using your Cisco.com account

•          Telephony Setup Wizard (TSW) Enhancement — Support for full 64 user and voicemail configuration in TSW and CCA GUI

•          Basic Automatic Call Distribution (BACD) – Auto update to B-ACD v. 3.0.0.2. Enhancements for uploading B-ACD reports to TFTP server

•          Caller ID enhancement – You can now configure a caller-ID prefix so that your Caller ID will be displayed correctly if the Direct Inward Digit (DID) range provided by the Telco is not a full E.164 number

•          SPA500G series IP phone support – Support for configuring SPA50xG series IP phone with UC 500 7.1.2 Early Adopter Software Pack (to be posted to cisco.com shortly.)

•          Troubleshooting Tools – NAT and Firewall monitoring and debug options are now available

Communications to our partners will be coming out shortly, but please feel free to notify your partner to upgrade to the new release; the 2.0(1) version is backwards compatible with previous CCA and UC500 software pack releases. To support the latest features, upgrade to UC 500 Software 7.0.3 or higher is required.

A detailed list of enhancements is posted in the CCA v 2.0 release notes:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version2_0/release/notes/OL159332.html

For more information and to download CCA visit:

http://www.cisco.com/go/configassist

https://www.myciscocommunity.com/community/smallbizsupport

If you have questions or product feedback, please send email to: cs-cca@cisco.com

Best Regards,

The CCA Team

[teresal]

Can I configure a broadcast voicemail in CCA?

[Marcos Hernandez]

Not yet. The CME/CUE GUI gives you this ability.

Marcos