Cisco Business Edition 3000 Documentation (aka BE3k Playbook)

nalbert · ‎08-14-2012

Please email ask-be3000-team@cisco.com if any of the links are broken.

Announcement (24-Jan-2013):

Dear Partners, We listened to you and improved our documents. Please Click Here to view one-page announcement

Becoming a BE3000 Partner	Description	Audience
Ordering
BE3000 Solution Guide	BE3000 Solution Overview	Cisco Partners
Ordering Guide	Guide to ordering solution components	Cisco Partners

Solution Training
Day 1 Partner Technical Training	URL: http://cisco.com/go/sbu. Look for " Cisco Unified Communications Manager Business Edition 3000 for Account Managers and Engineers.	Cisco Partners
Day 2 Hands on Workshop	Hands on workshop with lab notes	Cisco Partners
Profit Explorer Tool	Tool for partners to estimate profitability	Cisco Partners
Video Data Sheet	Three minute video solution overview	Partner / Customer
Ordering a NFR Kit	NFR - Not for Resale Kit for Demos	Cisco Partners
BE 3000 Data Sheet	Data sheet that details the product	Cisco Partners
Attendant Console CE Data Sheet	CE- Compact Edition. This is the Opertator Console available only with 3K	Cisco Partners

Sales and Marketing from Partner to End-Customer
General Product Overviews
BE3000-SolnOverview-Customer-v1.pptx	BE3000 Solution Presentation for partner to use with customer	Customer EBC
BE3000-SolnOverview-Partners-v1.pptx	BE3000 Solution Presentation for partner sales teams	Partner
BE3000-AAG-Brochure_Global.pdf	Leave-behind two- page BE3000 Brochure created for Global audience	Customer
BE3000-AAG-Brochure_for_Intelbras.pdf	Leave behind two- page BE3000 Brochure created for Intelbras	Customer
Product Overview
Have you Outgrown your system	Video that answers "Why BE3K?"
Why do you need an IP system	Reason for Unified Communications	Partner / Customer
Case Studies	What other companies say about the BE3K	Partner / Customer
Q&A	Frequently asked questions	Partner / Customer

Competitive Information
Avaya	Competitive feature / pricing comparison matrix	Partners
Shoretel	Guides for positioning vs. key competitors	Partners

Product Positioning
Business Edition Portfolio AAG	BE6000 and 3000 explained.	Partners
Business Edition series data sheet	BE6000 and BE3000 Comparative Data Sheet	Partners

Proposing and Quoting
Ordering Guide	SKUs / PID / Part nubmbers / Licenses	Partners
BE3000 Installation Preparation Checklist and Resources	Guide to gathering customer requirements	Partner Engineer
Quick Pricing Tool (QPT )	Tool for generating a price quote	Partners
Guided Solution Selling	Tool for generating BE3000 price quote - part of Cisco Commerce Workspace. Follow this link and select Unified Communications from the Select a Solution tab. (Requires login)	Partners
Jabber Ordering Process	Provides client positioning, ordering and deployment details for all BE3000 compliant Jabber clients.	Partners & Partner Engineers

Deployment
Ordering
Switch Selection Guide for BE3000	Helps Partner/End Customer decide right switch for deployment	Partner Engineer / End Customer

Software Download
Software from Cisco.com	Cisco's Official download site.	Partner Engineer
Country Packs	Download country packs from here.	Partner Engineer

Product Documentation
BE3000 Installation Preparation Checklist and Resources	Guide to gathering customer requirements	Partner Engineer
MCS 7890-C1 Appliance User Guide	Basic physical installation and rack mounting of BE 3000	Partner Engineer
BE3000 Administration Guide	Detailed configuration guide	Partner Engineer
Release Notes	Find out details about he latest release 8.6.4	Partner Engineer
Software Compatibility Matrix	Compatibility Matrix defining supported Phones & Gateways	Partner Engineer
CUAC-CE Admin Guide	Admin Guide for Cisco Unified Attendant Console Compact Edition
		Partner Engineer/ End Users
*Smart Designs*	Cisco Validated Solutions for SMB customers
Product Selection Guide	Helps Partner decide which system is right for your customer	Partner Engineer
Design Guide	Helps Partner Design right solution for End-Customer	Partner Engineer
Implementation Guide	Step by step installation of basic single site BE3000 solution	Partner Engineer
Adding SPA8800	SPA8800 as an FXO Analog Gateway for the BE3000	Partner Engineer
Adding ISR Gateway	ISR Gateway primarily as a CPE for SIP service provider	Partner Engineer
Multi-System BE3000	Interconnect multiple BE3000 for distributed UC Solution	Partner Engineer
Connect BE3000 to UCM	Connecting BE3000 to Unified Communication Manager	Partner Engineer

Tech Tips
How to Generate CLI Commands for ISR 2901	Configuration TIP for setting up PRI / T1 of ISR 2901	Partner Engineer
Cisco 79xx Phones- 2 Step Firmware Upgrade from 8.3(x) to 8.5(2)SR1 or later	Tech tip shows you how to upgrade 7900 phones	Partner Engineer
Cisco Unified IP Phone 6900 2 Step Firmware Upgrade from 8.5 (x) to 9.2(1)	Tech tip shows you how to upgrade 6900 phones	Partner Engineer

Jabber Config
Jabber for Windows Setup on BE3000 Instructions	Helps Partner/End Customer order and setup Jabber IM client for Windows. Could also be used as primer for Webex Connect integration.	Partner Engineer
Configuring Jabber for iPhone	Shows you how to configure Jabber for iPhone with BE3000	Partner Engineer
Configure WebEx Connect and Jabber Desktop for BE3000	Shows you how to set up WebEx Connect once it has been provisioned and then configure the Jabber for Windows client.	Partner Engineer

End User Documentation
6900 User Guides	Detailed and "Reference Card Guides" for End Users	End User
6900 QRC	Printable Quick reference Card	End User
7900 User Guides	Detailed and "Reference Card Guides" for End Users	End User
8900 User Guides	Detailed and "Reference Card Guides" for End Users	End User
Quick Reference Cards	These are printable cards that you make copies of and provide to End Users. Please find them for each specific model under the links above.	End User
Jabber User Guides	Video guides for Jabber clients. (Content generally refers to Communications Manager / Unity, but is also relevant for BE3000 / WebEx Connect deployments)	End User

Troubleshooting and Localization
BE 3000 Troubleshooting	Guide to troubleshooting common issues	Partner Engineer

Beta Software
8.6.4 First Look Software	First look enables you to try out advanced features that we are working on. It lets you be the first to access these features. Click on the link and Choose "BE3000 first look"	Partner Engineer