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Messages to Hotmail.com Always "Queued for delivery"

Dears

We have Ironport C370 Device

all client has this strange issue

any message sent to hotmail.com doesnot delivered

Here is a sample log:

 MAIL POLICY "DEFAULT" MATCHED THESE RECIPIENTS: A@hotmail.com, B@hotmail.com, C@gmail.com
26 Oct 2014 14:24:04 (GMT +03:00)SMTP delivery connection (DCID 105053210) opened from Cisco IronPort interface XXXXXX to IP address XXXXXX on port 25.
26 Oct 2014 14:24:14 (GMT +03:00)Protocol SMTP interface Data 2 (IP XXXXX) on incoming connection (ICID 186756913) from sender IP XXXXXX. Reverse DNS host XXXXXX verified yes.
26 Oct 2014 14:24:14 (GMT +03:00)(ICID 186756913) RELAY sender group RELAYLIST match XXXXXX SBRS not enabled
26 Oct 2014 14:24:14 (GMT +03:00)Start message 43970558 on incoming connection (ICID 186756913).
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 enqueued on incoming connection (ICID 186756913) from test@XXX.com.
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 on incoming connection (ICID 186756913) added recipient (A@hotmail.com).
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 on incoming connection (ICID 186756913) added recipient (B@hotmail.com).
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 on incoming connection (ICID 186756913) added recipient (C@gmail.com).
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 contains message ID header '<3b1c7703ee4ecf8b2d6b7345e7317272@XXX.COM>'.
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 original subject on injection: from XXXX to Hotmail test
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 (775 bytes) from test@XXX.COM ready.
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 matched per-recipient policy DEFAULT for outbound mail policies.
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Anti-Spam engine: CASE. Interim verdict: Negative
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Anti-Spam engine CASE. Interim verdict: definitely negative.
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Anti-Spam engine: CASE. Final verdict: Negative
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Anti-Virus engine Sophos. Interim verdict: CLEAN
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Anti-Virus engine. Final verdict: Negative
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 scanned by Outbreak Filters. Verdict: Negative
26 Oct 2014 14:24:14 (GMT +03:00)Message 43970558 queued for delivery.
26 Oct 2014 14:24:14 (GMT +03:00)(DCID 105053210) Delivery started for message 43970558 to C@gmail.com.
26 Oct 2014 14:24:15 (GMT +03:00)SMTP delivery connection (DCID 105053215) opened from Cisco IronPort interface XXXX to IP address 65.54.188.110 on port 25.
26 Oct 2014 14:24:15 (GMT +03:00)(DCID 105053210) Delivery details: Message 43970558 sent to C@gmail.com
26 Oct 2014 14:24:15 (GMT +03:00)Message 43970558 to C@gmail.com received remote SMTP response '2.0.0 OK 1414322655 ei1si7226649wib.71 - gsmtp'.
26 Oct 2014 14:24:15 (GMT +03:00)(DCID 105053215) Delivery started for message 43970558 to A@hotmail.com, B@hotmail.com.
26 Oct 2014 14:24:17 (GMT +03:00)(DCID 105053215) Delivery details: Message 43970558 sent to A@hotmail.com, B@hotmail.com
26 Oct 2014 14:24:17 (GMT +03:00)

Message 43970558 to A@hotmail.com, B@hotmail.com received remote SMTP response ' <3b1c7703ee4ecf8b2d6b7345e7317272@XXX.com> Queued mail for delivery'.

 

Please Any Idea How to solve this issue

Regards

Everyone's tags (1)
2 REPLIES 2
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Cisco Employee

Hi,the message was delivered

Hi,

the message was delivered to hotmail via DCID 105053215. This is the response from the hotmail server saying that it has accepted the message and queued for delivery:

 

Message 43970558 to A@hotmail.com, B@hotmail.com received remote SMTP response ' <3b1c7703ee4ecf8b2d6b7345e7317272@XXX.com> Queued mail for delivery'.

Highlighted

thanks for your reply,the

thanks for your reply,

the issue is : the message is not received - even after many days - also no bounce back message

is this a hotmail issue?

 

Regards