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Beginner

Cisco video surveillance manager change to default password; how to?

Hello!

Recently I've been given a Cisco  video surveillance system for managing (the software platform is cisco video surveillance operations manager 4.1 I think!?). The problem is that no one  knows the main server password. The default username and password was  root/secure4u. The problem is that someone (probably the guy before me)  change it and now I can't create new users, define rolls for existing  users or add new cameras to the system.
The cisco software runs on a server with linux operating system.

This is the software (installation doc):
I  want to solve this problem without reinstall the software. Do you know  how can I go back to default username/password (root/secur4u) for Cisco  video surveillance operations manager (some linux commands)???
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Beginner

Hello!

    Let me be more cleare on my problem:

1. The username and password for Video Surveillance Management Console (vsmc) is the defaul one: root/secur4u

2. The password for root user for Video Surveillance Operation Manager (vsom) has been changed and I can't retrieve it.

It it possible by using the vsmc console to change the password for root user for vsom console????

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I have this problem too. Did you manage to fix the issue?