Showing results for 
Search instead for 
Did you mean: 

WVC210: Cisco210Viewer.ocx error



I've just installed a WVC210 and have experienced several browser crashes, apparently cause by an Exception being thrown in Cisco210Viewer.ocx.

I've attached a screenshot of the callstack in Visual Studio 2008

I'm using I.E. v8.0.7600.16385 with Windows 7 (all latest updates applied).

I haven't been able to find any firmware or client updates on the Cisco site.

Can spmeone please advise how to resolve the issue?

Many thanks.



Rising star
Rising star

Hi Andy,

I haven't seen this issue before. You might try reinstalling the .ocx if you haven't already. You can find help with that at the following page:

It sounds like it may be an issue with the browser. Are you able to maintain a stable connection from a different PC?


Did you ever resolve this issue? If so, can you please provide some details?

Hi, mpyhala

The issue appears to be resolved, but the specific action to achieve this is unclear.

Between asking the question and awaiting response, a number of Windows updates had been applied to my machine, and so having subsequently carried out a simple un-install and re-install, it's hard to say if it was the re-install, the Windows updates, or a combination of the two.  To further fog the issue, I'm pretty sure my AV software (ESET) would have updated during that period, also.

All I can tell you is it's now working.

I'm sorry I couldn't give more specific advice.

FYI: I've since installed IE9, and it works fine.  I've also tested with Google's Chrome and, again, that works OK too.


Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: