I have a WVC210 connected to a 3G router (MofiNetwork router) via port 80. The router connects to internet via a turbo stick (internet stick). I access the webcam remotely and it generally works well. However, sporatically I cannot gain access to it and the automatic email that sends every 15minutes with motion detection stops working. I have another DLINK webcam also attached and when the the WVC210 is down I can still gain access to the DLINK (on a different port) so I know the connection is still there.
As it is in a remote location, to address the problem I put a timer on the power source so it turns the router and webcams off a couple of times a day so it resets everything. This usually gets it working but still at times I cant gain access until the next "reset".
Any ideas ??
Sir, My name is Eric Moyers, I am a Cisco Support Engineer in the Cisco Small Business Support Center. The constant powering off an on could be a contributing factor to your issue. 1st - just out of curiousity why is requiring that you power cycle so many times? You could perhaps change that to once a day or every other day. 2nd - Does your camera have a static IP address?
Cisco SBSC Network Engineer
Yes it is a static IP and ethernet connected (i.e., not wireless).
Originally I did not have the timer and had it constantly on. The issue then was that every few days I lost connection with the camera and with it being remote I couldn't do a reset until next time I went to the cottage. Thus I dreamed up the timer solution and set it to do it twice per day so if it went down either during the night or during the day at least I could hopefully get a half days worth of monitoring. I'd obviously prefer not having the timer. Why every few days (i.e., 3 days or so) would I loose connection to the camera ??
Note I also have a DLINK webcam attached and it seems to stay up more consistently for some reason. However, I love the Cisco camera if I could just get it more reliable.