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Cisco SX550X Fatal Error and reboot

ruslan.narmatov
Level 1
Level 1

Hi. I have a Cisco SmallBusiness SX550X-24F and this problem:

 

27-Oct-2021 18:55:18 %2SWPORT-F-Failed2ConvertPort: SW2C_port_get_customer - failed to validate ifIndex 1050 relativeIf 1050

***** FATAL ERROR *****
Reporting Task: EVRX.
Software Version: 2.5.8.12 (date Aug 16 2021 time 23:28:20)
base_address=0x0044f000
ros(+0x7df1a8)[0xc2e1a8]
ros(HOSTG_fatal_error+0x14)[0xc3164c]
ros(OSSYSG_fatal_error+0x258)[0x122bea4]
ros(+0xbcfbb0)[0x101ebb0]
ros(SW2C_port_get_customer+0xb0)[0x14f2124]
ros(SW2C_packet_rx_handler+0x3bc)[0x1503d38]
ros(+0x10bdfa4)[0x150cfa4]
ros(+0x10be740)[0x150d740]
/lib/libp2linux.so.1(task_run+0xf4)[0xb6f1e840]

 

I'm attached full logging file from flash (Enabled Debug-level logging)

1 Reply 1

marce1000
VIP
VIP

 

 - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg69635

 M.



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