Ok, so console cable to the switch? Then what? What should I be looking for? Its been probably 20 years since I've had to program a switch, and I've never had to recover one.
A little more background: I work in a food processing facility that runs 24/7. The only time they are willing to shut down production is over holidays, and that is when they fumigate. I have roughly 30 minutes from the time the mill stops to the time the fumigator says time to go. I started the upgrade on this switch with about 15 minutes of time to spare. The documentation says it will take roughly 7 minutes to boot, but at the 10 minute mark I started stressing out and rebooted it. I could see activity lights flashing on the ports so it looked like things were connecting, but I could not ping the switch. Maybe it just grabbed a different IP address? But our VeloCloud edge device and all our servers plug into this switch, so if it were working, I think I would be able to VPN in or at least get email. I didn't have any more time to look at it because that's when the fumigator told me to get out. The mill is supposed to be restarting at 3pm tomorrow, but that's not going to happen with this switch down. The pesticides could be cleared out as early as noon, but...? I'll go sit in the parking lot and wait for the fumigator to give me the green light. I'm just looking for advice on troubleshooting steps so I can get it back up asap.
