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CISCO SWITCHES FOR SMALL and MEDIUM BUSINESS

Introducing the next generation of Cisco Small and Medium Business Switches. Cisco is refreshing its SMB Switch portfolio. Click here  to learn more.


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walter.dyck
Beginner

How to reset pasword

Hello,

I have been asked to do a network survey at a client. They are using the Cisco SGE2000 switch, which is new to me (used to working with 3750 switches).

They seem to have lost the username/pasword for one the switches. Is there an way to recover from this, without reseting the whol config (not sure they even have a backup) ..

Thx

Walter                  

1 ACCEPTED SOLUTION

Accepted Solutions
jurodri3
Beginner

Hello Mr. Dyck

Unfortunately is not possible to recover the password without reset the device to its factory settings.

To do that is necessary to press the front Reset button.

If this answer was satisfactory for you, please mark the question as Answered.

Diego Rodriguez

Cisco network engineer

Thank you

View solution in original post

1 REPLY 1
jurodri3
Beginner

Hello Mr. Dyck

Unfortunately is not possible to recover the password without reset the device to its factory settings.

To do that is necessary to press the front Reset button.

If this answer was satisfactory for you, please mark the question as Answered.

Diego Rodriguez

Cisco network engineer

Thank you