Port mirroring

[butcherd15]

I have cisco SG500X-24. I setp up on it port mirroring. Firts options destination port GE1/1/13 source port GE 1/1/7 TYPE Tx and RX. Open wiredshark and see only TX. 

Second options destination port GE1/1/13 source port VLAN1. Open wiredshard and i see only TX.

I updated firmware. I downdated firmware. It did not help me. 

Please help. 

[Iliya Gatsev]

Hi, My name is Iliya Gatsev. I am a Network Support Engineer in the Cisco Small Business Support Center.

Please try to capture the traffic using Wireshark on different PC using different OS when possible. I made tests in our lab using SG500X-24 switch and all is working fine.

Please rate this post or marked as answered to help other Cisco customers.

Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO

[butcherd15]

I try wiredshark on any PC. Windows Linux FreeBSD. And result did no changed.

I try to mirroring port and vlan.

I try change interface setting from access to trunk and vice versa

I enable/disable Jumbo frames.

I create a new vlan and insert 1 port in it.

the head is already boiling. I do not know what to try to turn on or turn off in the switch .... :(
I updated all the firmware. All bootable firmware ....
help me please

[Iliya Gatsev]

Hi, 

I think it would be best if you could call our support line and open a support ticket, so we can do a WebEx remote session and check the configuration.

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Iliya Gatsev
Cisco TAC Network Engineer
Together we are the human network .:|:.:|:. CISCO