05-26-2014 12:39 PM
I've misplaced the rackmount kit that came with my SG 300-20, but can't seem to find anywhere that sells one. Any suggestions where I can get one?
Thanks,
Jonathon
05-29-2014 08:21 AM
Hi Jonathan.b,
Since the rackmount kit is part of the package contents there is no part number just for the rackmount kit, but no worries, i can still assist you get a rackmount kit for the SG300-20. Feel free to message me directly.
Thanks,
Angela (ageralde@cisco.com)
06-01-2014 04:15 AM
Hi Angela,
I'm also in the same situation; I can't find the rackmount kit for my SG300-20. Please may I contact you to procure a replacement?
Thanks,
James
06-02-2014 10:36 AM
Hi drjosborne,
Yes. Feel free to message directly at ageralde@cisco.com.
Thanks,
Angela
07-31-2015 01:20 PM
Same situation here.
Is there any solutions to this problem ? May I contact you to have a replacement.
Thank you
Simon
07-31-2015 01:57 PM
The original brackets are not an orderable item within Cisco. Usually most vendors will have 3rd party brackets, ranging in different sizes.
Under certain conditions, Cisco can possibly provide a replacement set.
It would be worth it to call in and open a case with one of the engineers and try that first. Call 1-866-606-1866 to open a case.
If the engineer you reach is unsure, ask them to contact me or the RMA manager and we can assist them.
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.
06-09-2015 12:52 AM
Hi Angela,
are you still the right person when i lost a rackmount kit? I lost the Kit for an SG300-52. :(
May i contact you for a replacement?
Thanks
Rainer
06-09-2015 04:28 AM
Hello,
Please try this:-
http://www.cablesandkits.com/cisco-small-business-300-series-19-1rurack-mount-kit-8-port-p-7981.html?zmam=89793365&zmas=1&zmac=1&zmap=7981&gclid=CLidz5_AgsYCFQsQaQodv1sAAA
Yiu Kay Lee
Concentrix at Cisco
.:|:.:|:. CISCO | Yiu Kay Lee | SMB Pre-Sales | yiulee@cisco.com | Phone +1 (855) 354-7776
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