But the switch has a tremendous warranty and support is free for products under service contract or warranty.
If you would be so kind as to contact the good folks at the Small Business Support Center (SBSC), they will either help fix the product or allow for RMA of the unit. their contact details are on the second URL below.
A SBSC technician will ask for a Cisco Connection online (CCO) ID, if you don't have one, go to the following URL to create one. https://tools.cisco.com/RPF/register/register.do This allows the the technicians to have contact details for you and for you to manage your service requests online at Cisco if that is what you want to do..
Welcome back for issue number 2 of the small business support community newsletter. Over the coming months we're going to share exciting news on the hardware and support community side. For now, we'll highlight our new favorite docs, pertinent...
Change in ASD Automatic Software Download Feature
Dec 13th, 2019
Cisco RV160, 260, 340, and 345 Series Routers
Due to an API change in Cisco’s software download platform the Automatic Download Feature (ASD) on RV series routers will be temporarily ...
SFP Module Support List for RV160x and RV260x Devices
Small form-factor pluggable (SFP) ports are included on the RV160 and 260 routers to allow the use of optical SFP transceiver modules. SFP’s convert the optical signals to electrical signals. SFP’s al...
Cisco is excited to offer its San Jose customers a unique opportunity to join us at Cisco headquarters for a design thinking workshop. This exclusive gathering, of no more than 20 people, is designed for an immersive interactive one-day session bet...