SF300-24P - SNMP question

[Credires srl]

Hi,

I've a script that does the check of port status asking OIDs

• .1.3.6.1.2.1.17.4.3.1.2
• .1.3.6.1.2.1.17.4.3.1.1
• .1.3.6.1.2.1.2.2.1.8

after a firmware upgrade, all these OIDs are not available.

for example:

snmpwalk -v 2c -c public 192.168.1.197 .1.3.6.1.2.1.17.4.3.1.2
iso.3.6.1.2.1.17.4.3.1.2 = No Such Instance currently exists at this OID

I also tried to follows procedures like:

http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a00801c9199.shtml

using the community string indexing (I don't think that it applies to small business switches) but for desperation...

Have you any suggestion?

Thank you very much in advance,

and sorry if it's an already asked question, I've tried the search button, but without finding a definitive answer.

Best Regards,

Franceco

[Tom Watts]

Hi Srl, what firmware were you using previously?

1.3.6.1.2.1.17.4.3.1.1 - dot1dTpFdbAddress

1.3.6.1.2.1.17.4.3.1.2 - dot1dTpFdbPort

1.3.6.1.2.1.2.2.1.8 - ifOperStatus

When I put the OID provided in to an Object navigator the above output are the object names provided.

http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en

On this document, I have provided all of the object names the switch supports from a debug console. This document includes output from 1.2.7.76 and 1.1.2.0, in which on both firmwares I cannot find those object names.

https://supportforums.cisco.com/docs/DOC-29896

Can you provide a visual evidence those OIDs are working on a previous release and not working on the current release?

-Tom
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[Credires srl]

Hi Tom,

thanks for your answer,

on my first switch (firmware 1.0.0.27)

francesco@europa:~$ snmpwalk -v 2c -c public 192.168.1.195 iso.3.6.1.4.1.9.6.1.101.53.4.1.5.1
iso.3.6.1.4.1.9.6.1.101.53.4.1.5.1 = STRING: "1.0.0.27"
francesco@europa:~$ snmpwalk -v 2c -c public 192.168.1.195 iso.3.6.1.4.1.9.6.1.101.53.4.1.6.1
iso.3.6.1.4.1.9.6.1.101.53.4.1.6.1 = STRING: "SF 300-24P"
francesco@europa:~$ snmpwalk -v 2c -c public 192.168.1.195 1.3.6.1.2.1.17.4.3.1.1
iso.3.6.1.2.1.17.4.3.1.1.0.1.108.10.28.67 = Hex-STRING: 00 01 6C xx xx xx
iso.3.6.1.2.1.17.4.3.1.1.0.5.51.63.126.18 = Hex-STRING: 00 05 33 xx xx xx
...
iso.3.6.1.2.1.17.4.3.1.1.228.31.19.196.116.24 = Hex-STRING: E4 1F 13 xx xx xx
iso.3.6.1.2.1.17.4.3.1.1.228.31.19.196.116.26 = Hex-STRING: E4 1F 13 xx xx xx
francesco@europa:~$ snmpwalk -v 2c -c public 192.168.1.195 1.3.6.1.2.1.17.4.3.1.2
iso.3.6.1.2.1.17.4.3.1.2.0.1.108.10.28.67 = INTEGER: 1000
iso.3.6.1.2.1.17.4.3.1.2.0.5.51.63.126.18 = INTEGER: 1000
...
iso.3.6.1.2.1.17.4.3.1.2.228.31.19.196.116.24 = INTEGER: 1000
iso.3.6.1.2.1.17.4.3.1.2.228.31.19.196.116.26 = INTEGER: 1000
francesco@europa:~$ snmpwalk -v 2c -c public 192.168.1.195 1.3.6.1.2.1.2.2.1.8
iso.3.6.1.2.1.2.2.1.8.1 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.2 = INTEGER: 2
...
iso.3.6.1.2.1.2.2.1.8.100000 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.8.300000 = INTEGER: 1

On firmware 1.1.1.8 same output.

If you need somthing else, please let me know.

Best Regards,

Francesco

[Tom Watts]

Hi SRL, I have confirmed this behavior in my lab. I will engage Cisco. Here is my ticket number for tracking

624830577

-Tom
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[Credires srl]

Hi Tom,

thank you very much for your help.

Francesco

[Tom Watts]

Here is the bug id for this.

CSCue81800

-Tom
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[Credires srl]

Hi Tom,

thank you again but I cant'access the link, i get:

Your Cisco Guest Login is not entitled to use Bug Toolkit.

maybe I need some kind of assistance contract to access it?

Best Regards,

Francesco

[Tom Watts]

Hi Credires, this would need elevated permissions on your Cisco ID. I am not sure what service level your Cisco ID would require to access that feature.

Suffice to say, it is a documented issue and hopefully will be addressed

-Tom
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