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SG220-26P: closes network connection

bernard.bakker
Beginner
Beginner

Hello All,

 

A few months ago we installed a brand new SG220-26Ports switch. We did not change anything  else at all in our setup (so no changes in clients or servers at all). But we notice since that moment, when a desktop hasn't been used for a while, they lose their network connection. We have to renew the IP-address to reconnect to the network. This is quite annoying as, due to the nature of our work, users usually don't work on their desktops all day. Is there a setting i have to tweak to keep the network connection alive?

 

Thanks in advance for your thoughts and answers!

1 Reply 1

riteshsh
Cisco Employee
Cisco Employee

Hi,

 

My name is Ritesh Sharma from Cisco TAC. 

 

Please check the lease time in the DHCP server configuration, change it to infinite and then check.

If still you are facing the same issue, please call our front line support and open a case with us.

 

Please mark this as helpful if it resolves your query.

 

Ritesh Sharma

Cisco TAC

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