SG300-10 show lldp details causes reboot

ciscorobareed · ‎12-05-2011

Running the newest firmware available

$ show version

SW version 1.1.2.0 ( date 12-Nov-2011 time 23:34:26 )

Boot version 1.0.0.4 ( date 08-Apr-2010 time 16:37:57 )

HW version V01

This is how I can cause the reboot to happen every time. Please advise.

$ show lldp neighbors GE 10

Device ID: <mac address>

Port ID: 22

Capabilities: Bridge

System Name: av-wwp

System description: LightningEdge (tm) LE-311 Access Concentrator

Port description: Fast Ethernet Port

Management Address: <ip address>

Time To Live: 96

802.3 MAC/PHY Configuration/Status

Auto-negotiation support: Supported

Auto-negotiation status: Enabled

Auto-negotiation Advertised Capabilities: 1000BASE-T full duplex

Operational MAU type: Unknown <-- loose connection here and switch goes for a reboot.

Thanks,

Rob

David Hornstein · ‎12-07-2011

Hi rob,

Sounds like a case for SBSC.

But you have two software images in the switch, for the purpose of going back to a more stable release. I guess that was the intention of having two software loads on a switch.

But please open a case with SBSC so this issue can be investigated.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Sorry for this inconvenience and thank you for your purchase.

Regards Dave