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SG300-28 Forgot Password

Blue Demon
Level 1
Level 1

i have a SG300-28 switch here but I do not have the password to login the device. From the startup config of the switch, I see the login password is encrypted. Are there anyway for me to access the device without reset it?

1 Accepted Solution

Accepted Solutions

Tom Watts
VIP Alumni
VIP Alumni

Hi Blue, yes there is a password bypass procedure.

You will require console access.

Follow the first part of this document

https://supportforums.cisco.com/docs/DOC-27000

Step 1, 2 and 3 and notice on step 4, instead of option 1, use option 3.

After this, the switch will boot up normally then you should just be able to hit enter to get pass the password.

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

View solution in original post

8 Replies 8

Tom Watts
VIP Alumni
VIP Alumni

Hi Blue, yes there is a password bypass procedure.

You will require console access.

Follow the first part of this document

https://supportforums.cisco.com/docs/DOC-27000

Step 1, 2 and 3 and notice on step 4, instead of option 1, use option 3.

After this, the switch will boot up normally then you should just be able to hit enter to get pass the password.

-Tom
Please mark answered for helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

Hi Tom,

Thanks for the guide. Now I can login to the switch already.

manzeel
Level 1
Level 1

hello tom can you give access to this document..for password recovery.

Yeah, even though I'm logged in, I get "You are not authorized to access this page".
 

Manjil - I have to do the same procedure. From what I've read, connect via serial, you have to restart your switch, then there is a bypass password option during boot. This will get you into the switch; which gives you access to change the password, and then save it. Reboot again. Then you should be able to log in with the new password.

But yeah, I'm frustrate when you find someone that lists a solution - linking to another page, or document, but can't get to the document.

 

Thanks, Whoward01 for your response

nilamani_nm
Level 1
Level 1

Hi Tom,

I'm trying to access the url but this is not being accessible to me and prompting that;  you are not authorized, can you please forward the document to me on "technoworld.nm@hotmail.com".  

 

With Regards

Nilamani Sahoo

hkakarla1
Level 1
Level 1

Could you please provide access to this document. I am running into this issue. 

After the boot, I do not see the options. Your help is appreciated.

nilamani_nm
Level 1
Level 1

Hi,

Still I'm unable to access the document through given url.

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