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SG300-52P Fan Failure

symentisgmbh
Level 1
Level 1

We got a Fan failure on the device.

%Environment-A-FAN-STAT-CHNG: FAN# 2 status changed - not operational.      

 

Firmware version 1.4.9.4

 

How can we get this device replaced / fixed?

 

3 Replies 3

luis_cordova
VIP Alumni
VIP Alumni

If I read it correctly, it means "limited lifetime warranty until EOL" means, only the first year?

 

Hi @symentisgmbh ,

 

I suggest you review this guide and call the indicated number to have more details about the hardware warranty of your specific device:

https://www.cisco.com/c/en/us/products/collateral/switches/small-business-300-series-managed-switches/eos-eol-notice-c51-740542.html

 

I hope this is useful

Regards

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