04-05-2019 04:50 AM - edited 04-05-2019 04:50 AM
We got a Fan failure on the device.
%Environment-A-FAN-STAT-CHNG: FAN# 2 status changed - not operational.
Firmware version 1.4.9.4
How can we get this device replaced / fixed?
04-05-2019 05:11 AM
Hi @symentisgmbh ,
Check this discussion of the Community:
https://community.cisco.com/t5/small-business-switches/sg300-series-warranty/td-p/3257148
Regards
04-05-2019 06:29 AM
If I read it correctly, it means "limited lifetime warranty until EOL" means, only the first year?
04-05-2019 07:20 AM
Hi @symentisgmbh ,
I suggest you review this guide and call the indicated number to have more details about the hardware warranty of your specific device:
I hope this is useful
Regards
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: