SG300-52P Fan Failure

[symentisgmbh]

We got a Fan failure on the device.

%Environment-A-FAN-STAT-CHNG: FAN# 2 status changed - not operational.      

Firmware version 1.4.9.4

How can we get this device replaced / fixed?

[luis_cordova]

Hi @symentisgmbh ,

Check this discussion of the Community:

https://community.cisco.com/t5/small-business-switches/sg300-series-warranty/td-p/3257148

Regards

[symentisgmbh]

If I read it correctly, it means "limited lifetime warranty until EOL" means, only the first year?

[luis_cordova]

Hi @symentisgmbh ,

I suggest you review this guide and call the indicated number to have more details about the hardware warranty of your specific device:

https://www.cisco.com/c/en/us/products/collateral/switches/small-business-300-series-managed-switches/eos-eol-notice-c51-740542.html

I hope this is useful

Regards