SG300 / Wrong module type 63,Board will be rebooted

[tpruitt2410]

Hello, 
i have a big problem with the SG-300 -10MPP switch after my trainee tried to update the device.
Nothing works anymore, no reset , no network connections, the System light is blinking and via Putty i only get this message.
What happend and what can i do? 

Any ideas?
Thanks

[marce1000]

 - Depends on what the trainee did, looks like wrong firmware was installed. You may try a factory defaults reset of the device. If that does not help things are worry some.

 M.

[mihail_ip]

Hello,

Can you enter boot menu (startup menu) and what you see there?

Regards

Mike

[tpruitt2410]

Hi, thanks for your help.
I send the Device back to Cisco.