SG350-20 System Summary unresponsive with firmware release 2.5.7.85

[vbec27001]

Hi,

SG350-20 "System Summary" unresponsive with firmware release 2.5.7.85 ( just "processing data" ).

I have tried after factory reset also , but the result is the same.

I had switch back to 2.5.5.47.

Any suggestions ?

BR, VB

[balaji.bandi · Accepted solution]

is this after upgrade, if so raise an TAC case with SMB support.

[julegubbe1]

I have the same problem since update to 2.5.7.85 on non PoE switch SG350-20, same fw works great on SG350-10P.

.

[julegubbe1]

Now with 2.5.8.12 upgrade all is good, except that the update messed up with my password... I had to reset it through the serial console.